Theme

Unlock Retail – Rebuilding Business for #NewNormal


In today’s era of social distancing, technologies, and innovations remain at the forefront of all the relevant board room discussions. How do we ensure a safe retail environment for our customers in-store, what are the various tools that will help engage with the customer? The in-store experience and online platform is part of the customer journey and technologies that can serve as important touchpoints to customers, as well as assist and augment frontline employee in the #NewNormal will be the focus of brands and retailers.


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Our Ambassadors at ICS 2020


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HOW TO ATTEND

Experience of an in-person event with the flexibility of location independence!

The virtual Summit experience will replicate the traditional in-person event with opportunities to interact with speakers, visit exhibition booths and network with other attendees in a virtual environment on the web







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What's in it for you to attend?


BRANDS

The building blocks of retail

  • Just being present at the online or offline touchpoint is no more the right way to commerce. It is now important to be able to diversify and make your presence felt at every juncture.
  • Brands need to amp their retail game and in order to get more business insights and trend outlook in #NewNormal
  • Here’s How India's largest Omnichannel furniture brand: Pepperfry redefined business models



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RETAILERS

Expanding the horizon of retail

  • Find new ideas for business growth and diversification. Churn out inspiring thought trails and weave a dialogue with the stalwarts of the industry.
  • Learn first-hand from them and share your thoughts too, to create a platform for the exchange of ideas.
  • Get a sneak peek into the latest retail trends with us:

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OMNICHANNEL

Bringing the retail world closer to the customer

  • Building your own supplier base, enrolling with a technology provider who can review and revive your working capacity, and meeting to discuss business possibilities, you can do it all at our platform.
  • This platform is designed to help you interact with the right minds to make your business a growing opportunity.
  • Listen to what the experts are saying about omnichannel becoming the need of the hour at our latest Omnichannel Super Saturday webinar

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E-COMMERCE

Making 'retail at a click' possible

  • Gather insights and knowledge about new trends of business from leading speakers and become a part of the power-packed knowledge sharing podium to analyse your business more closely in order to mould it for success.
  • There is no stopping you from building meaningful conversations and you can gain immense thought-starter points too.
  • Read Forrester’s insights into how India is preparing for online retail.


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Our Patrons

This platform allows you to connect with individuals from across the industry to facilitate networking, deal-making, and mentoring – creating lasting connections.

That’s why, we have industry leaders joining us from time and again. They are the CEOs, CMOs, CXOs, Founders, and illustrious personalities. From meeting and greeting the industry to networking and facilitating an enriching discussion around a noteworthy trend, our platform has always sparked the right conversations and motivated the industry pioneers.


Past Speakers
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The Program

8 World Class speakers will provide the most useful hints about your next projext and give you a fresh breeze of true inspiration for special ideas and innovative concepts.

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Event Outlay

The ICS Edge

Over 5000 delegates from across the globe will join ICS in October to network, join in discussions, and participate in exclusive sessions to analyze newer technologies and innovations



CONTACT US


PARTNERSHIPS:
9867408070

SPEAKERS:
9831043010

EMAIL:
info@phygits.com







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Virtual Program

Agenda

DAY - 1


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Main Theatre
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A virtual tour of ICS 2020 and various activities

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White Paper Presentation
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9 Golden rules of Customer Centricity - Decoding how consumer Behaviour has evolved in the #NewNormal

As entire countries come under quarantine orders and consumers around the world start to shun human contact, brands and retailers are scrambling to adapt to the #NewNormal. They recognize the global response to the novel COVID-19 virus will have a significant impact on their business. The White Paper will focus on 1) Managing Demand Fluctuation due to zoning and containment 2) Shoring up Cash Reserves 3) Protecting the People and how do you manage workforce 4) Supplychain disruptions across geographies.

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Keynote Speak
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Building business in #NewNormal - Retail Future Outlook in a Covid 19 World!!

10:45 am remove 11:05 am
Research Presentation
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Customers & the New reality - Preparing the business for evolving consumer needs, behaviours and expectations

11:05 am remove 12:20 pm
Keynote Speak
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Inaugural Session

The Next Digital Horizon: Building Capabilities for a new world

12:20 pm remove 1:20 pm
CEOs Future Gazing
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Will Omnichannel adoption become the next big truth in retail?

The true convergence of customer experience & commerce in the connected world

2:00 pm remove 2:45 pm
Scripting Artificial Intelligence (AI) in your business
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CXO Talks

The path to cognitive retail – applying AI to create experience across value chain

12:30 pm remove 3:30 pm
Will Omnichannel become the #NewNormal in Retail
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CASE STUDY

How do you build trust and engagement with customers through a differentiated Omnichannel strategy

3:30 pm remove 4:30 pm
Analytics
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THOUGHTLEADERSHIP DISCUSSION

The Gamechanger for Consumer Businesses Achieving Advanced Insights and AI for Analytics - How does data science and machine learning fit within organization’s analytics and AI strategies

4:30 pm remove 4:45 pm
Keynote Speak
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Keynote Speak

4:45 pm remove 5:30 pm
How do you build an agile and responsive omni-channel supply chain
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PANEL DISCUSSION

Maximising supply chain efficiency for an Omni-demand customer. Adopting a segmented supply chain and inventory model helps to strike the balance between agility and efficiency.

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The Rise and Rise of Social Media
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BRAND TALK

How do businesses adapt to evolving landscape of digital media and the rise of OTT Platform across geographies?

2:45 pm remove 3:15 pm
Getting Customer-Ready
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VIRTUAL RETAIL TOUR

Let's look at how the world is reviving storefronts at every touchpoint to make the customer feel safe and comfortable in the #NewNormal. We present a virtual tour of retail experiences in New Normal from Singapore, Dubai, Sydney and Mumbai

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PERSONALISATION
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CMOs SPEAK

Building a customer first marketing approach - Analysing Customer preferences, channels and data to enable a targeted & personalised marketing

4:30 pm remove 4:45 pm
Keynote Speak
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Keynote Speak

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PANEL DISCUSSION
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Marketing Automation

Leveraging automation tools to engage with you customer at every step of their journey, and deliver targeted campaigns based on their preferences

2:00 pm remove 2:45 pm
Cracking the code of Food deliveries
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Thoughtleadership DIscussion

Exploring how the rise in Income and Internet Facilities drive Online Food Delivery Market in India. Understanding how businesses are built around deliveries.

2:45 pm remove 3:15 pm
INNOVATION IN PAYMENTS
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STRATEGY SESSION

From war of Cards to war of Wallets and now cryptocurrency - Enabling a new digital economy in India to augment the speed of internet business

3:30 pm remove 4:30 pm
Collaborate to win
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ROUNDTABLE

Building a collaborative strategy of various stakeholders like brands, 3PL and logistics companies to maximise operational efficiencies

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Keynote Speak
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Keynote Speak

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ROI driven ecommerce delivery
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PANEL DISCUSSION

Analysing business requirements to evaluate delivery innovation which can drive ROI and bring better customer experience


VIEW FULL AGENDA

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8 - 9 OCTOBER 2020


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