ICS 2021 CONTENT THEMES
Omnichannel is not a new concept, but B2C, B2B, and even D2C companies still grapple with how to transform from multichannel to omnichannel. Omnichannel capabilities cover four key areas: view of the customer...
Consumer behaviour & lifestyle has drastically evolved over the years with the advent of web enables app and devices. From ordering your food through the apps to booking a cab to drive to a destination, the future...
How has marketing evolved as a result of the recent disruptions and what are the lessons for the future? New platforms are emerging every day, data privacy and trust concerns are getting louder, and social...
Post Covid, circumstances stances have changed in every way and every part of our life. How will current circumstances change the way our society works as a whole? Will new opportunities emerge and what will our future...
SETTING THE AGENDA OF INTERNET BUSINESS IN INDIA
SETTING THE AGENDA OF INTERNET BUSINESS IN INDIA
ACCELERATING THE FUTURE OF ECOMMERCE
With digitalisation of businesses and customer affinity towards online commerce, eCommerce, D2C Brands and traditional businesses need to integrate more connected and seamless systems to generate more enriching experiences for customers at every touchpoint. As the digital economy accelerates, its effects will be felt from corporate boardrooms to the remotest regions, necessitating preparation for businesses to navigate the digital evolution successfully — and profitably.
ICS is India’s largest eCommerce Intelligence business event and brings together the path-breaking products, ideas, innovations, people and companies that are redefining enterprises and digital best-practices across industries and sectors. With four different themes — Services Commerce, Lifestyle Commerce, Marketing & Channels and Society & Culture — featuring some of the most renowned speakers and companies in areas from D2C, ecommerce and Retail to new-age marketing, e-services, and more, our conference sessions contain powerful content on eCommerce excellence — including trends, analyses, leader’s insights, discussions, and much more.
In its all-digital edition on October 6 and 7, 2021, ICS will be themed on ‘Digital Democracy: Accelerating the Future of eCommerce’, reflecting the far-reaching and transformative impacts technology has had on entire economies, industries, communities and consumer sets.
Vice President | India Consumer Business, Amazon India
Indian Consumers have evolved and their adaptability towards the market has notably changed over the last 2 decades. The last 5 years have been extremely remarkable for Internet business with data speeds touching the sky and orders flowing from the farthest of towns & villages
Thank you for your interest to attend the Internet Commerce Summit on 06th – 07th October 2021 | All-digital. Please follow the below instructions to avail early bird offer.
|No. of Delegates||Standard Rate||Early Bird offer
(valid till 16th September 2021)
|1 delegate||Rs. 2,999 + taxes||Rs.1,599 + taxes|
|3 delegates||Rs. 8,997 + taxes||Rs.4,797 + taxes|
|5 delegates||Rs.14,995 + taxes||Rs.7,995 + taxes|
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Suvir Jaggi, +91 9611127470 | firstname.lastname@example.org
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KEYNOTE ADDRESS by Patron and Guest of Honour : Sam Pitroda
- “How hyperconnectivity is transforming Commerce”
The five TECH ‘superpowers’ changing our world
‘Superpowers’ in the digital era takes a new meaning - five extraordinary technological capabilities that are transformative and unlocking game-changing opportunities. A lot of the things that we see now in 2021 could not be imagined even 3 years back. Let us see what can be possible in 2025 in the arena of Tech and Internet-enabled commerce.
We discover the possibilities that are taking place in the world of tech through the eyes and minds of visionary leaders who are at the forefront of imagining and developing astonishing advancements in technology.
TECH PRESENTATION: As Disruptive As It Gets
When you have an idea … and you want to build History
“Man’s Audacity Turns Dream into Reality” – this is the snapshot from newspapers that reappeared recently when the world celebrated 50 years of the moon landing and the backstories credited this line to JFK who dreamt his moonshot.
Our daily problems are a little smaller than landing man on the moon.
But there are a lot – as a billion Indians face these problems. And that’s the moonshot these Founders aimed for. It is the stuff of legends how these entrepreneurs dreamt their vision and changed how India went about crossing its daily hurdles, aiming the power of Internet to make solutions for these - easier, enjoyable and more accessible – better access to a satisfying job, finding a companion for life, getting a fresh hot meal or grocery item delivered. And turning them into India’s most admired and valuable companies of the new age.
This inspiring fireside chat will challenge entrepreneurs’ thinking to learn from the past, maintain defiance in the face of adversity, keep the grounded-ness and humility intact despite unimaginable success, draw inspiration from the Founders’ vision they had on day 1 and carried it through a decade long odyssey, renew our commitment to building better and better businesses that challenge the limits of entrepreneurship and scaling up, and finding newer purposes once you have achieved what you set out to do.
In 2002, TIME named him one of the “People to Watch in International Business.”
Sabeer Bhatia, the Inventor of Email and Co-Founder of Hotmail. Silicon Valley Entrepreneur.
Sabeer Bhatia is the legendary Entrepreneur and technological Genius that everybody in the tech world and outside it, feels proud of. One of the top ten names you would think of when you hear web, computers, email. The ‘Inventor’ of Email and the legendary genius acclaimed for his business acumen in leading his idea to the greatest business deal of the last century, with no less than the biggest corporation in the world.
Marketing Strategies in the Digital Age – Building Brand and Relevance
Top marketers open up about their approach to digital marketing, integrating commerce with digital, building digital presence using hundreds of new technologies, tools, interfaces and mediums out there, and ensuring user fatigue does not set in.
D2C has helped businesses survive and thrive in the pandemic, and the growth was remarkable as well. It is a game changer for almost all segments - healthcare, fashion, beauty, and more. 800+ brands have joined the D2C club - not only new brands and startups but traditional players are also establishing a strong presence in the D2C market. This makes sense as the country’s online shoppers base is likely to jump to 300 million in the next five years with 90% of the consumers from tier II cities and beyond. Last year, during the festival period alone, e-commerce giants, Amazon, Flipkart and various vertical players clocked nearly $9 billion sales, despite the pandemic onslaught. We look at how to scale up your journey to become a D2C player.
FINDING (and FUNDING!) THE NEXT 100 UNICORNS - E-Commerce Investment Landscape
India achieved the 100 unicorns mark (that is out of 700 unicorns in the world) with a combined market value of $240 billion, in sectors from e-commerce and fintech to education, logistics and food-delivery. 18 unicorns this far in 2021. Zomato’s stunning IPO and Cars24 mega launch in the UAE with a dazzling launch display at Burj Khalifa in Dubai, were the obvious headturners.
Earlier this year, Forrester polled over three thousand Indian customers about their experiences with leading digital retail brands. What insights do the numbers reveal? How has the Indian consumer changed through the pandemic? And what opportunities lie ahead for digital retail brands in the sub-continent? Join Forrester analysts Amit Bhatia and Satish Meena to hear more about the state of digital retail CX this year and what prospects the future can bringAmit Bhatia, Senior Analyst (CX), Forrester India
Times have changed. Now, with the pandemic playing the cards, we hardly have any control over the market and its functions. Every retailer and brand is tweaking their working patterns to suit the need of the hour. What is the right approach to remain steady in business? How to navigate the rough seas without losing control?Paul Martin, Chairman Global Retail Group & UK Head of Retail, KPMG LLP
Kumar Sambhav Verma, Sr. Vice President & Head OmniChannel - Asia, Bata
Piyush Kumar Chowhan, Group Chief Information Officer, LuLu Group International
Aniruddha Banerjee, Executive Committee Member & Senior VP - Supply Chain Management, Spencers Retail
Jamshed K Daboo, Independent Advisor -Consumer, Retail, Hospitality
Anil Shankar, CIO, Shoppers Stop
Sunny Nandwani, Founder & Managing Partner, Acuver Consulting
Moderated by Arun Gupta, Ex CIO, Master IT Strategist, Consultant, Coach & Mentor
Mohit Gopal, SVP, Strategic Initiatives, PayU India
Punit Chahar, Head of Digital & Mass Media, KOOVS.COM
Somu Vadali, Chief Product, Tech and Data Officer, Hopscotch
Kiran Komotla, Sr Vice President - IT, Burger King India Pvt. Ltd.
Moderated by Vinay Hinge, Trusted Advisor to Retailers on Technology and Operations
Arun Naikar, Head - Ecommerce, FAB India
Pooraan Jaiswal, CTO for TBZ
Anurag Saxena, Head IT, Biba India
Tanay Agarwal, MD, Skipper Furnishing
Hussaine Kesury, Chief Category Officer, Pepperfry
Sandeep Mistry, Vice President, Head - IT, Aditya Birla Fashion and Retail Ltd.
Moderated by: Navin Joshua, Founder, Green Honchos