MANISH TIWARY Chairman | Internet Commerce Summit 2020
Vice President | Amazon India
          Indian Consumers have evolved and their adaptability towards the market has notably changed over the last 2 decades. The last 5 years have been extremely remarkable for Internet business with data speeds touching the sky and orders flowing from the farthest of towns & villages
Retail & Etail’s most influential STARTUP-TECH PITCH SESSION Let the world know your innovation journey, the concept and your ability to bring in a change October 8th – 9th, 2020 Explore Hackathon Virtual Internet Commerce Summit (V-ICS), 8th & 9th October 2020 Register Now CRACK THE CX CODE Explore Seamless Omni-Channel
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Theme

The Next Digital Horizon: Building Capabilities for a new world


Customer habits and behaviour has undergone a sea change over the last few decades. Now with the pandemic, customer affinity and perception towards shopping is moving on a digital path. Businesses are now leveraging digital path to ensure they reach their customer in every possible way and adapt to this altering need. Asking how? Well, focusing on Internet business will help brands, retailers and services win more business, gain more visibility, and acquire more customers. At this crossroads we look to bring the industry stakeholders together and build a “A New Internet Safari” which is inclusive in all aspects of the business.


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Retail & Etail’s most influential

STARTUP-TECH PITCH SESSION

Let the world know your innovation journey, the concept and your ability
to bring in a change




Our Ambassadors at ICS 2020


Internet Technology Conclave



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Customer Insights Conclave



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HOW TO ATTEND

Experience of an in-person event with the flexibility of location independence!

The virtual Summit experience will replicate the traditional in-person event with opportunities to interact with speakers, visit exhibition booths and network with other attendees in a virtual environment on the web







Join us to hear some interesting insights

Our Partners 2020


 
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GOLD PARTNER
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SILVER PARTNER
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CX PARTNER
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OMNICHANNEL PARTNER
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FASHION INTELLIGENCE PARTNER
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What's in it for you to attend?


BRANDS

The building blocks of retail

  • Just being present at the online or offline touchpoint is no more the right way to commerce. It is now important to be able to diversify and make your presence felt at every juncture.
  • Brands need to amp their retail game and in order to get more business insights and trend outlook in #NewNormal
  • Here’s How India's largest Omnichannel furniture brand: Pepperfry redefined business models



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RETAILERS

Expanding the horizon of retail

  • Find new ideas for business growth and diversification. Churn out inspiring thought trails and weave a dialogue with the stalwarts of the industry.
  • Learn first-hand from them and share your thoughts too, to create a platform for the exchange of ideas.
  • Get a sneak peek into the latest retail trends with us:

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OMNICHANNEL

Bringing the retail world closer to the customer

  • Building your own supplier base, enrolling with a technology provider who can review and revive your working capacity, and meeting to discuss business possibilities, you can do it all at our platform.
  • This platform is designed to help you interact with the right minds to make your business a growing opportunity.
  • Listen to what the experts are saying about omnichannel becoming the need of the hour at our latest Omnichannel Super Saturday webinar

Register Now

E-COMMERCE

Making 'retail at a click' possible

  • Gather insights and knowledge about new trends of business from leading speakers and become a part of the power-packed knowledge sharing podium to analyse your business more closely in order to mould it for success.
  • There is no stopping you from building meaningful conversations and you can gain immense thought-starter points too.
  • Read Forrester’s insights into how India is preparing for online retail.


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Keynote Session

Paul Martin

Chairman Global Retail Group & UK Head of Retail | KPMG LLP


An experienced international business professional with over 15 years’ experience in advisory, research, and analytics focused on the retail and consumer goods sectors. Paul was previously the Group Managing Director at Planet Retail. Paul co-chairs the KPMG/Ipsos UK Retail Think Tank as well as the European Retail Think Tank Next Generation Retail. 

Sustainable. Resilient. Prepared: Building a retail ecosystem for the #NewNormal

08th October 2020 I 11:00 am to 11:30 am 


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The Program

8 World Class speakers will provide the most useful hints about your next projext and give you a fresh breeze of true inspiration for special ideas and innovative concepts.

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The ICS Edge

Over 5000 delegates from across the globe will join ICS in October to network, join in discussions, and participate in exclusive sessions to analyze newer technologies and innovations



CONTACT US


PARTNERSHIPS:
9867408070

SPEAKERS:
9831043010

EMAIL:
info@phygits.com







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Virtual Program

Agenda

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INTRODUCTION TO ICS 2020 AND A VIRTUAL TOUR OF VARIOUS ACTIVITIES AT ICS 2020

Siju Narayanan, Chief Experience Officer, RexEmptor Consult

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THE 2020 DIGITAL RETAIL CX: THE NUMBERS, THE INSIGHTS, AND THE OPPORTUNITIES

Earlier this year, Forrester polled over three thousand Indian customers about their experiences with leading digital retail brands. What insights do the numbers reveal? How has the Indian consumer changed through the pandemic? And what opportunities lie ahead for digital retail brands in the sub-continent? Join Forrester analysts Amit Bhatia and Satish Meena to hear more about the state of digital retail CX this year and what prospects the future can bring

Amit Bhatia, Senior Analyst (CX), Forrester India
Satish Meena, Senior Forecast Analyst, Forrester India

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CUSTOMERS & THE NEW REALITY – PREPARING THE BUSINESS FOR EVOLVING CONSUMER NEEDS, BEHAVIOURS AND EXPECTATION

Saloni Nangia, President, Technopak

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SUSTAINABLE. RESILIENT. PREPARED: BUILDING A RETAIL ECOSYSTEM FOR THE #NEWNORMAL

Times have changed. Now, with the pandemic playing the cards, we hardly have any control over the market and its functions. Every retailer and brand is tweaking their working patterns to suit the need of the hour. What is the right approach to remain steady in business? How to navigate the rough seas without losing control?

Paul Martin, Chairman Global Retail Group & UK Head of Retail, KPMG LLP

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KEYNOTE ADDRESS - NEXT DIGITAL HORIZON: BUILDING CAPABILITIES FOR A NEW WORLD

Manish Tiwari, VP, Amazon India

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DELIVER COMMERCE EVERYWHERE – FREEDOM TO CUSTOMER TO CHOOSE YOU

John Goldrick, Vice President, Commerce GTM and Strategy, SAP

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OMNICHANNEL PLAYBOOK LAUNCH:

by Piyush Chowhan, Retail Strategist Prof Subrat Sarangi, MICA

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PRODUCT DEMO BY ACUVER

Sachin Bansal, Founder at Cuebook

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CULTURE, CHANGE AND AGILITY: ENABLING CUSTOMER CENTRIC DIGITAL COMMERCE IN AN EVOLVING WORLD

Vidya Laxman, Director Technology, TESCO

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NEVER BEFORE SEEN NEXT GENERATION METHODS TO SCALE YOUR FASHION & LIFESTYLE BUSINESS

Ganesh Subramanian, Founder & CEO Stylumia

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PRODUCT DEMO BY SAP

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SIX FEET ECONOMY: RE-ORIENTING RETAIL WITH A TECH SHOT

Kumar Sambhav Verma, Sr. Vice President & Head OmniChannel - Asia, Bata
Piyush Kumar Chowhan, Group Chief Information Officer, LuLu Group International
Aniruddha Banerjee, Executive Committee Member & Senior VP - Supply Chain Management, Spencers Retail
Jamshed K Daboo, Independent Advisor -Consumer, Retail, Hospitality
Anil Shankar, CIO, Shoppers Stop
Sunny Nandwani, Founder & Managing Partner, Acuver Consulting
Moderated by Arun Gupta, Ex CIO, Master IT Strategist, Consultant, Coach & Mentor

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TECHNOCREATIVITY: THE ROI OF CUSTOMERCENTRIC MARKETING IN A DIGITALLY DISRUPTED WORLD

Amit Sethiya, CMO, SYSKA Group
Prachi Mohapatra, CMO, FBB
Sukhleen Aneja, CMO & Marketing Director, RB Hygiene, South Asia
Jahid Ahmad,Head Digital, HDFC Bank
Moderated by: Punit Modhgil,Marketer | Entrepreneur | Seeker

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PRODUCT DEMO BY CUTTING CHAI

Reuben Pandian, Co-Founder & COO, Cutting Chai Technologies

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DECODING CONSUMER IN THE #NEWNORMAL

Rithish Saralya, VP - Engineering, RedBus
Manoj Patel, House of Anita Dongre
Swapnil Tripathi, Chief Business Officer, RailYatri.In
Kunal Mehta, CIO & Startup Mentor
Moderated by Subhajit Mazumdar, Director, Strategic Growth, Microsoft India

1:00 pm remove 1:20 pm
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BUILDING A DIGITAL PAYMENT STRATEGY YOUR CUSTOMERS LOVE

Mohit Gopal, SVP, Strategic Initiatives, PayU India
Punit Chahar, Head of Digital & Mass Media, KOOVS.COM
Somu Vadali, Chief Product, Tech and Data Officer, Hopscotch
Kiran Komotla, Sr Vice President - IT, Burger King India Pvt. Ltd.
Moderated by Vinay Hinge, Trusted Advisor to Retailers on Technology and Operations

2:05 pm remove 3:15 pm
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MEASURING CUSTOMER EXPERIENCE FOR YOUR BUSINESS THROUGH INNOVATIVE STRATEGIES

Priya Subramani, Sr. Director, Walmart Labs

2:10 pm remove 2:25 pm
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CONVENIENCE, PERSONALIZATION AND OMNICHANNEL - THE KEYS TO COPE WITH THESE CHALLENGING TIMES

Sat Vijayaraghavan, CEO, Ajirasoft

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NEW COMMERCE HORIZON ON INTERNET - The True Convergence of Customer Experience and Commerce in the connected world

Vikram Idnani, Sr. Vice President and Head-IT - Reliance Retai
Sandeep Jabbal, VP-IT, Jubilant FoodWorks Ltd.
Ankit Madhogaria, Head, Demand Generation, PUMA
Vipin Ramesh Killedar, Co-founder and Director Commerce Sapours Technologies
Moderated by: Vishal Kapil, CTO, Fashion Industry

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HOW BIGBASKET TURNED THE COVID CRISIS INTO AN OPPURTUNITY

Ajay Thyagarajan, Category Marketing Manager, Bigbasket
Subramanian M S, Head of Category Marketing and Analytics, Bigbasket.Com

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INNOVATING & REINVENTING INTERNET BUSINESS MODELS TO BUILD PRODUCTS AND SERVICES THAT HAVE & WILL REDEFINE CUSTOMER EXPERIENCE AND BEHAVIOUR SHIFT

Arun Jayraman, Marketing Head, BigBasket
Sudeep Nayak, VP & Head of Engineering, PayU
Soumya Kant, Founding Member, Clovia.Com
Ali Hussein, CEO, Eros Now
Ramneek Khurana, Co-Founder Product, Lenskart.com
Moderated by: Rohit Paranjpe, Co-Founder & CEO, SugarBox

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WHAT SHOULD BE YOUR ECOMMERCE STRATEGY TO CONNECT AND ENGAGE WITH YOUR CUSTOMER ACROSS DIFFERENT CHANNELS

Arun Naikar, Head - Ecommerce, FAB India
Pooraan Jaiswal, CTO for TBZ
Anurag Saxena, Head IT, Biba India
Tanay Agarwal, MD, Skipper Furnishing
Hussaine Kesury, Chief Category Officer, Pepperfry
Sandeep Mistry, Vice President, Head - IT, Aditya Birla Fashion and Retail Ltd.
Moderated by: Navin Joshua, Founder, Green Honchos

2:15 pm remove 2:35 pm
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PRODUCT DEMO BY XCELLHOST

Samir Jhaveri, Managing Director, XcellHost Cloud Services

2:40 pm remove 3:40 pm
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NEW CHANNELS, NEW CUSTOMERS, HOW DO YOU REACH, BUILD TRUST AND ENGAGE WITH CUSTOMERS ACROSS CHANNELS THROUGH A OMNICHANNEL STRATEGY

Rajgopal Nayak, CTO, Metro Brands
Ramneek Khurana, Co-Founder Product, Lenskart.com
Atul Shivnani, Head - Ecommerce & Digital, BodyShop
Ranjan Sharma, CIO, Head SCM & Captive Ecommerce Business & QA, Best Seller India
Moderated by: Venkat Nott, Founder & CEO, Vinculum

3:45 pm remove 4:15 pm
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CASE STUDY BY CLEVERTAP: MAXIMISING E-COMMERCE ENGAGEMENT WITH REAL-TIME INSIGHTS AND INDIVIDUALISATION.

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SCRIPTING ARTIFICIAL INTELLIGENCE (AI) IN YOUR BUSINESS - THE PATH TO COGNITIVE RETAIL – APPLYING AI TO CREATE EXPERIENCE ACROSS VALUE CHAIN

David Zakkam, VP Analytics, Swiggy
Dipayan Chakraborty, Head - Analytics, Myntra
Moderated by: Siju Narayan, Chief Experience Officer, RexEmptor Consult


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8 - 9 OCTOBER 2020


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Confirmed Attendees
  • ★ Subhajit Mazumder, Microsoft
  • ★ Sunil Kuruvath, ColorTokens
  • ★ Ankita, CRED
  • ★ Alok Dhungana, BeezBag
  • ★ Manoj Patel, House of Anita Dongre Private Ltd.
  • ★ Aditya Tyagi, ITC
  • ★ Nisha Yadav, NAOS Skin Care Pvt Ltd
  • ★ Pranjal Salgaonkar , Naos India
  • ★ Sandeep Goenka, Bagzone Lifestyles P Ltd
  • ★ Amit Chopra, Shoes & accessories
  • ★ Shiv Perinchery, Caliber Global
  • ★ Sudhir Kumar, SIF garments Pvt Ltd
  • ★ Nupur Maheshwari, Godrej Consumer Products Ltd.
  • ★ Ashish Sharma, Vaibhav Jewellers
  • ★ Raju Nair, Binzagr foods
  • ★ Varun Kant, Praxis home retail limited
  • ★ Dhiraj Dubey, NAOS Skin Care India Pvt Ltd
  • ★ Daanish Butt, Solveda
  • ★ Ashish kumar srivastava, TCS
  • ★ Aditya Garg, Fabindia overseas
  • ★ Sandip Vazirani, 4AM
  • ★ NATARAJ GOPADI, Devharsh Infotech (P) Ltd
  • ★ Murali Mohan K, Murdeshwar Ceramics
  • ★ Nazif Tejani, Bestseller India
  • ★ George Paul, Forte Furniture Products India Pvt. Ltd.
  • ★ Mohamed Naseem PMA, Madras Trading Company
  • ★ Rahul Saha, TESCO
  • ★ Alok Singh, Metro Brands Limited
  • ★ Maulik Shah, Frigorifico Allana Pvt Ltd
  • ★ Parth Sharma, Baazi Games
  • ★ Varun Ganjoo, Baazi Games
  • ★ PRADEEP JAVA, Globus Stores Pvt Ltd
  • ★ Mayur Oberoi, Yatra.com
  • ★ Shampa Dhali, Marriott Internatioanl Inc
  • ★ Deepak Nagar, Myntra
  • ★ Kumudini Rajaram, Tesco
  • ★ Shikha Mehra, AlterLyfe
  • ★ Vishal Mehra, ViDhi Fashion World
  • ★ Chandan Kumar, Herringbone Weaves Pvt Ltd
  • ★ Sonik Sourabh, Medlife.com
  • ★ ANOOP BHARDWAJ, SOMANY HOMES INNOVATION LIMITED
  • ★ Ankita Agrawal, Freshinn
  • ★ Alok, Orientbell Tiles
  • ★ vishwajeeth naik, tesco
  • ★ Ashish Vig , Adda247
  • ★ Sumit, Pearl Global Industries ltd
  • ★ Ankit Agarwal, Policybazaar.com
  • ★ Purushothaman MSK , Auctus Ecom
  • ★ Pooja Murthy, TESCO
  • ★ Nabanita Samant, Tesco Bengaluru
  • ★ Iliyaz Hussain, Tesco
  • ★ Preeti Prabha, Laundry Cafe Pvt Ltd.
  • ★ satyabhargav, kiwla.com
  • ★ Nikhil Shirsat, Doodle Collection
  • ★ Archana Dhurandhar, Creations Jewellery Mfg Pvt.Ltd.
  • ★ Jignesh Kapasi, Passion Bazaar
  • ★ Vishal Malik, Wold Goods Market Ltd.
  • ★ Ayush khumman, Wuerth India Pvt Ltd
  • ★ Roshil Joshi, People Interactive (I) Pvt Ltd
  • ★ Nikhil Matwani, Maha Ambika Bakers
  • ★ Vivek, Panache Digilife Ltd
  • ★ Aditya Tyagi, Reliance Retail
  • ★ Sidhartha Mallarapu, IndiaBuys
  • ★ Madhu, Miele Design and apparel consulting
  • ★ vikash chaturvedi, nlfe cosmetics india ltd
  • ★ Dr.Manish Gupta, Arogyapandit Private Limited
  • ★ Piyush, Noise
  • ★ abhinav mahajan, maspar
  • ★ Shalini Vijayagopalan, Again Drinks
  • ★ Mayank Ved, Brand Studio Lifestyle Pvt Ltd
  • ★ Arun Padmanabhan, Swiggy
  • ★ Hasnain Haveliwala, Jaguar Land Rover
  • ★ Rutuja Mahajan, Myntra Jabong
  • ★ Jasmin Vora, Peoria Fashions Pvt. Ltd
  • ★ Gowtham Dakshinamurthy, Raymond Limited
  • ★ deepak sachan, Samsung
  • ★ Rohit Raghav, Walmart
  • ★ Rohit Raghav, Walmart
  • ★ Swati Gupta, Raymond
  • ★ Babul Singh, Orient Craft Ltd
  • ★ Balasubramani A, Nilkamal Ltd
  • ★ Akruti Shewani, Primarc pecan retail pvt. Ltd
  • ★ Prashant Jaiswal, 99Acres.Com
  • ★ Deepak chapolia, Primarc pecan retail pvt. Ltd
  • ★ Nagraj B Shetty, GoldUNO
  • ★ Amit Gaosandhe, GoldUno.com
  • ★ Mrinal Singhal, OYO
  • ★ Sneha Sood, Accenture
  • ★ Shrey Priyavrat, Whirlpool Corporation
  • ★ Lakshmana Kumar, Beauty concepts Pvt Ltd
  • ★ Ritesh Mehra, TCNS Clothing
  • ★ vikram sood, hungry wheels
  • ★ Sandeep Sastri, Moneycontrol
  • ★ Nikhil Kadam, Cloudkitch Pvt Ltd
  • ★ Aarti Pawar, Raymond limited
  • ★ Phillip Rodrigues, Musikshack International Pvt. Ltd.
  • ★ Sachin Deshpande, House of Anita Dongre
  • ★ Shrikanth Kulkarni, IntelliStay Hotels Pvt Limited
  • ★ Mitesh oza, Shankheshwar designer pvt Ltd
  • ★ Anirban Mukherjee, Fieldfresh Food Pvt Ltd
  • ★ Kunal Asrani, CurlyTales
  • ★ Vikram, Rico Appliances Pvt. Ltd
  • ★ Sagar , Take N Eat
  • ★ Rohit Dhingra, Uday Fashion
  • ★ Prakash V, EbixCash
  • ★ Paresh Maniar, Pavitram diamond jewellery
  • ★ Aman Jain , Philips
  • ★ Aditya Pandey, Paypal
  • ★ Vishal Agrahari, Ubon
  • ★ Satyaki Manna, Milee Droog Food & Beverages LLp
  • ★ Swapnil Jain, Bikanervala Foods Pvt. Limited
  • ★ Sunder bishnoi, KhushiSeYoga
  • ★ Kunal, Clarks
  • ★ Aashish Jain, Seasons Chennai
  • ★ Chetan Rathore, Ebay India Pvt Ltd
  • ★ Ritwick Nitin Gadgil, HOPPOO LIFESTYLE INDIA PVT LTD
  • ★ Amit Rai, Cardekho
  • ★ Anu Yadav, Paytm
  • ★ Abhinav Mahajan, Maspar Industries Pvt. Ltd.
  • ★ Abhishek, Jubilant foodworks limited
  • ★ VISHAL, M&S
  • ★ Manas Roy, Google
  • ★ Prithveesh Goel, MakeMyTrip
  • ★ Abhinav Punhani, Cravatex Brands Limited
  • ★ Pratik Kadam, Sportz Interactive
  • ★ Aditya Sawal, Saawal Interiors
  • ★ Deepak Mishra, First Steps Babywear Pvt. Ltd
  • ★ Ankit Shukla, sheroes
  • ★ Himanshu Bansal, Sheela Foam Limited
  • ★ Kamal bansal, Future Lifestyle Fashions
  • ★ Ankit Shukla, Prestige Group
  • ★ C.Harihara kumar, GMR Hospitality and retail ltd
  • ★ Vivek Kumar, Reliance jio
  • ★ Anil Raina, PVR Cinemas
  • ★ Rajesh Mane, Future Supply Chains Ltd.
  • ★ Keshav tiwari, biba apparels pvt ltd
  • ★ Toseef Ahmed Lukkawala, Aza
  • ★ Sagar Borgaonkar, Arvind Fashion ltd
  • ★ Akash Suri, Lifestyle International Pvt Ltd
  • ★ Neetesh gupta, Reliance Retail venture Ltd.
  • ★ Manisha, Vruddhi design and fabrics pvt ltd
  • ★ Mayank Gupta, ANIK MILK PRODUCTS PRIVATE LIMITED
  • ★ Swati Singh, NAOS Skincare India
  • ★ Kartik Arora, Gopala Fresh Produce Pvt Ltd
  • ★ Roshan Kunder, NAOS India
  • ★ Harish Chandra, Sarovar Hotels
  • ★ Sujeet Katiyar, Videocon Industries
  • ★ Ankur Gulyani, Liberty Shoes Ltd.
  • ★ SanketRastogi , MAGICBRICKS.COM
  • ★ Pranav Nandankar, Loomfolks Pvt Ltd
  • ★ Neha Bandekar, Pehrawaah by Neha Bandekar
  • ★ Kaustubh Patil, Motohom Pvt. Ltd
  • ★ Ruturaj, Space World Group
  • ★ O P Bajaj, Sai Furniture
  • ★ Shyam Bhatia, Radiance Kitchen
  • ★ Sanjay Katara, Lets Furniture
  • ★ Arpit Vora, Riya Travels & tours PVT LTD
  • ★ Dhiraj Johnson, RelaxoCo Matress
  • ★ Shiraj Johnson, RelaxoCo Matress
  • ★ Abhishek Pandey, Agoda
  • ★ Hemant Saini, Glorious Electronics India Pvt. Ltd.
  • ★ Nilesh Jadhav, Bed and bedding co
  • ★ Vikrant , Uwonder.in
  • ★ Aditi Agarwal, PinkApron
  • ★ Savio Nunes, Lifestyle International Pvt Ltd
  • ★ Benazir Miller, Shoppers Stop
  • ★ Anshuman Jain, Shopify Gold Partner
  • ★ Bageerathan, Walmart
  • ★ Balaji Balakrishnan, Clearance Fashion Pvt. Ltd.
  • ★ Ronak Gada, Vimal Trading Company
  • ★ Saravanan Kulandaiswamy, SS Retail Space Solutions
  • ★ Om Prakash Bajaj, SAI FURNITURE ART