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01 MAR, 2024

JW Marriott Hotel
Marina, Dubai 

1st March 2024, JW Marriott Hotel Marina

A Pivotal Convergence to Accelerate the Future of
E-Commerce in MENA

1st March 2024, JW Marriott Hotel Marina, Dubai

500 +

DELEGATES

100 +

SPEAKERS

200 +

COMPANIES

50 +

PARTNERS

73 %

C-SUITE ATTENDEES

The proliferation of e-commerce has drastically changed the global markets.This megatrend, which has transformed the dynamics of consumer behaviour and business models across Industries, offers huge potential for the industry players. The key catalyst for the strong growth of the regional e-commerce market would be a shift in the cultural mindset.

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What is Internet Commerce Summit?

Internet Commerce Summit (ICS) stands as MENA Region’s most influential annual congregation of eCommerce Professionals and decision makers across multiple industries. ICS is MENA’s foremost ecommerce intelligence event which helps ecommerce business to drive the acceleration of prevailing trends and pave the way for pioneers in the realm of Digital Commerce innovation in MENA Region.

Over the last few editions, the Internet Commerce Summit (ICS) has evolved into a unique collaborative arena, where technology experts, digital innovation pioneers, and ecommerce trailblazers converge. In this year’s edition, ICS places its spotlight on the transformative potential of eCommerce and its substantial role in MENA’s progress, empowering its diverse digital commerce landscape.

 
Platinum Partner
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Gold Partner
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SILVER PARTNER
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Silver Partner
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Bronze Partner
Bronze Partner
Exhibit Partner
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MEDIA PARTNER
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Brands at ICS 2024

TO ATTEND ICS 2024

Top Notch Industry Speakers

ICS is celebrated for uniting brilliant intellects and revolutionary ecommerce visionaries, collaborating to unravel intricate challenges through straightforward, practical resolutions. You will get a chance to peek into the minds of brand leaders, industry experts, ecommerce trailblazers and ecommerce technology wizards, helping you to plan your business inspirations!

Game Changing Content

At ICS 2024 you will not be bored with endless presentations and mediocre speakers. Handpicked and well-curated, we bring to you MENA's best speakers and content, crafting an atmosphere conducive to inspiration, ideation, strategic planning, and practical implementation. The content has the potential to change the game for new age brand leaders and their teams.

Topic Specific Networking

Meeting in-person is a sought after experience, and when you get to meet some of the great minds of MENA retail then it is always a conversation worth treasuring. At ICS 2024 you will experience topic specific networking experiences that will help you grow your business and relations around insights you care about.

Accelerated Learning and Networking

Experience ICS 2024 like a voyage into brilliance. Internet poses a space for learning at every corner of the world and with the MENA business environment shifting every minute courtesy the evolving customer sentiments, it is important to stay updated and closer to the trends. ICS brings to you a haven of networking and information. Surrounded by an encouraging atmosphere, you'll engage with industry companions and visionaries, opening doors to the perfect business alliances, catalysts, and innovative notions that promise to elevate your business to new zeniths.

Get Inspired to Build the Next Successful Digital Enterprise of Dubai

Master scalability, funding strategy and adaptability at ICS 2024 by ways of Collaboration, Mentorship and Market Intelligence. At ICS 2024 learn what it takes to build the Next Digital Behemoth!

Who should attend

ICS Mena will bring actionable insights and showcase the latest, cutting-edge technologies that will enable retailers to grow their business post pandemic. Retailers, brands, eCommerce players, industry experts and retail vendors from across the Middle East and global markets will hear from thought-leaders, discover innovative technology and learn how to take their business into the next decade. All entrepreneurs, professionals, brands and companies directly or indirectly connected to the region’s digital commerce ecosystem will find ICS Mena a powerful venue for category-specific intelligence, tailored networking and business development opportunities.

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ICS Speakers 2024

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Abdullah Tariq

Founder & CEO

Colish

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Ahmad Yousuf

CEO

Minimalist

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Ajay Prakash

Head of Online and Product

Lenskart Middle East

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Akshay Jayaprakasan

Associate partner

RedSeer

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Alfred James

Deputy GM - Group eCommerce

Lulu Group International

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Ameer Khan Abdul Vahid

Head Of Ecommerce

Life Pharmacy

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Anastasia Kim

CEO

WEE marketplace

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Anup Kondakundi

Head Marketing Strategy & Brand Transformation

Ajmal Perfumes

Agenda ICS 2024

Collective Leadership (Group think)

DIGITAL COMMERCE MEGAVERSE: EXPERIENCES AND ADVICE FROM 50 BRAND LEADERS IN MANAGING THE E-COMMERCE BUSINESS TO EXPONENTIAL GROWTH

In the ever-evolving realm of digital commerce, the path to success is both intricate and dynamic. To navigate this landscape effectively, one can draw invaluable insights from those who have not only treaded the path but have also excelled in it. This exclusive session on, "Digital Commerce Megaverse," brings together 50 distinguished brand leaders who have mastered the art of managing e-commerce businesses to achieve exponential growth.

This unique gathering promises a deep dive into the experiences, strategies, and invaluable advice of these trailblazers. From captivating customer experiences to leveraging emerging technologies, from innovative marketing approaches to supply chain optimizations, these brand leaders have decoded the intricate nuances of digital commerce.

The Future of Digital Transactions – How are modern financial institutions reinventing themselves to stay relevant and maximize growth in the MENA?

Key Discussion Points:

  • Digital Banking Innovations for ecommerce
  • The Future of Payments
  • E-commerce Payment Solutions
  • Cross-Border E-commerce Finance & Transaction
  • AI-Powered Virtual Finance Innovation
  • Voice Commerce in Banking
  • Digital Lending Platforms

This Session will feature top Fintech & BFSI Leaders who are rewriting the playbook for modern digital banking and financial innovations and in the same time inventing new ways of new customer acquisition, retention and engagement.

D2C Leaders of Impact: Digital CEOs Unveil the Future of Retail Mastery

Prepare to be inspired by D2C leaders in this transformative session which promises an immersive exploration of how these leaders redefine success, challenge norms, and create a future where mastery is the benchmark. Join us as we journey into the unfiltered discussion on the future of retail, guided by Digital CEOs who are reshaping the landscape and setting new standards for digital businesses. Discover their strategies, insights, and the impactful changes they are driving in the retail universe.

Key Discussion Points:

  • Digital CEOs as Trailblazers
  • Data-Driven Retail Mastery
  • Innovation and Disruption in the Realm of D2C
  • Customer-Centric Philosophy
  • Take on Sustainability and Social Impact
  • Vision on Global Retail Expansion
  • E-commerce Excellence
  • Brand Resonance Through New-age Storytelling
  • Agility and Adaptability in times of Disparity

How travel and hospitality has thrived in the digital age - An inspirational inquiry into the growth journey of the Travel & Hospitality industry in the age of Internet.

In this session, discover how the Travel & Hospitality sector has harnessed the power of the Internet to not only survive but thrive. Gain insights into the strategies, innovations, and adaptations that have propelled this industry forward in the digital age.

Key Discussion Points:

  • Digital Pioneers: The true adopters of VR/AR - The Rise of Virtual Tours
  • The Customer: Centric Revolution - Customer Reviews and Online Reputation Management
  • From Virtual Reality to Actual Travel - Future of Hospitality Tech (AI, smart rooms, contactless)
  • Resilience Amidst Uncertainty - Digital Investments and Innovations Roadmap
  • Inspirations from Digital Marketing Strategies - User-Generated Content and Social Media Impact
  • Online Payment Solutions and Emerging Methods

Journey Beyond the Shelf: How FMCG Titans are Mastering UAE’s Ecommerce Revolution"

Uncover the secrets to success as FMCG titans navigate UAE's Ecommerce landscape, transcending conventional retail paradigms. This exclusive session promises an immersive exploration of how these FMCG giants are rewriting the rules of Ecommerce, fostering innovation, and trailblazing the path to consumer engagement and satisfaction.

E-Pharmacy Revolution: Bridging Healthcare and E-Commerce for a Healthier Tomorrow

E-Pharmacy businesses are revolutionizing the healthcare landscape, providing convenience, affordability, and quality medications at the click of a button. This session is a journey through the heart of E-Pharmacy, exploring its rapid growth, challenges, and potential to reshape the healthcare industry.

Radiance Redefined: Direct-to-Customer Beauty & Wellness in MENA’s Luminous Market

In this captivating session, "Radiance Redefined," we'll embark on a journey through the beauty and wellness sector in MENA, uncovering how Digital First Ecommerce brands are reshaping the industry's standards. Join us as we explore the radiant innovations, self-care rituals, and holistic approaches that are redefining the essence of beauty and wellness.

Key Discussion Points:

  • The Awakening of MENA Beauty & Wellness Ecommerce Brands
  • Personalized Beauty & Wellness
  • Digital Influence on Beauty Trends
  • Holistic Digital Wellness Ecosystems
  • Consumer-Centric Product Development
  • Digital Consultations and Telewellness
  • Promoting Wellness as a Lifestyle
  • Self-Care in the Digital Age

Game On! Unleashing the Potential of Sports & Online Gaming in the Digital Age

Embark on an exploration of the Sports & Online Gaming universe, where virtual stadiums, competitive gaming, and interactive fan engagement are reshaping how we experience sports and entertainment. This session dives deep into the transformative impact of online gaming, from e-sports to virtual fan experiences, and its remarkable fusion with e-commerce.

Key Discussion Points:

  • The Rise of e-sports in MENA
  • Virtual Arenas: Where Sports and Gaming Collide
  • Gaming and Transformative Fan Engagement
  • Digital Sports Merchandising
  • Gamification of Sports Training and Analysis
  • Virtual Reality (VR) and Augmented Reality (AR) in Sports and Online Gaming
  • E-commerce, In-game marketplaces and Virtual goods.
  • Digital Fan Experiences and Engagements
  • Athlete Engagement in Online Gaming
  • A Winner Playbook for Gaming Startups and Innovation
  • The Future of Interactive Entertainment

OTT Unleashed: Streaming the Future of Entertainment

Dive deep into the OTT ecosystem, where on-demand streaming platforms, original content creation, and data-driven personalization are redefining how we consume and monetize content. "OTT Unleashed" is an immersive experience that unravels the multi-faceted world of Over-The-Top streaming and its profound implications for the entertainment industry and e-commerce.

Key Discussion Points:

  • The Streaming Revolution and the Rise Of Digital Content
  • Data-Driven Personalization in Entertainment
  • Monetizing OTT: Business Models and Revenue Streams
  • Get Equipped - The Role of Technology in Streaming
  • E-commerce Integration in OTT
  • The Competitive Landscape in the OTT industry and strategies for market dominance
  • Advertising in OTT

The Digital Marketing Alchemy: Unveiling the Magic behind E-commerce Success

Prepare to unlock the secrets of e-commerce marketing success in a world where conversions are king and customer acquisition costs are under scrutiny! "The Digital Marketing Alchemy" is your backstage pass to demystifying the art and science of marketing alchemy where customer acquisition cost is at all time high. This session delves into innovative strategies, data-driven insights, and practical tips that will empower e-commerce businesses to thrive in a competitive landscape.

Key Discussion Points:

  • Marketing Hacks for Brand Story Telling and Value Proposition
  • Data-Driven Decision Making to grow 10x
  • Personalization and Customer Engagement
  • Abandoned Cart Recovery Strategies (Perks and Implementation)
  • Customer Retention and Loyalty Programs
  • Multichannel Marketing and Omnichannel Experiences
  • Promoting Innovative Payment Solutions
  • Social Commerce and Influencer Marketing
  • E-commerce Marketing Hacks and Future Insights
  • Harnessing CPaaS for Enhanced eCommerce Experiences

Beyond the Box: Crafting Memorable Post-Purchase Experiences

Prepare to step into the world where transactions become treasured memories. "Beyond the Box" promises an enlightening exploration of how Ecommerce brands are turning routine deliveries into extraordinary interactions, reshaping customer loyalty, and brand advocacy.

Key Discussion Points:

  • The Post-Purchase Paradigm Shift
  • Delivery with Style
  • Un-boxing Experience & Personalization Perfection
  • Keeping Sustainability at Core
  • Delivery Tracking Transparency
  • Surprise and Delight & Customer-Centric Returns
  • Loyalty Programs that Work
  • Measuring the Magic of Post Purchase Experience

The Art of Seamless Retail: Omnichannel Strategies for the Modern Consumer

Prepare to embark on a journey into the heart of seamless retail, where the lines between online and offline shopping blur, and consumers enjoy a unified and immersive experience. "The Art of Seamless Retail" promises an immersive exploration of the strategies, technologies, and innovations that are revolutionizing retail and enchanting modern consumers.Prepare to embark on a journey into the heart of Unified Commerce, where the digital and physical worlds converge to create unforgettable customer journeys. "Unified Commerce" promises an immersive exploration of the strategies, technologies, and innovations that are redefining the way brands connect with consumers.

Key Discussion Points:

  • Understanding the Unified Commerce Revolution
  • Seamless Shopping Across Channels
  • Omnichannel Integration and Payments
  • The Geometry of Frictionless Checkout
  • Enhancing In-Store Experiences
  • Inventory Visibility
  • Unified Loyalty Programs
  • Application of Retail Analytics and AI
  • Supply Chain Integration
  • The Role of Mobile Commerce

Choose your Delegate Pass

Please note: The organiser will review registrations regularly, and incase of any inaccuracy (for instance a company that falls under the non retailer category but has registered as a brand /retailer etc), the transaction will be deemed void and no refund will be issued. If you are unsure of your eligibility, please email to sarika@imagesretailme.com to confirm prior registering.

No Free Visitors

- Retailer -
Conference Package

$ 300 + VAT
  • Conference Access
  • Workshops & Masterclass Access
  • Exhibition
  • Networking Lunch

D2C Brands, Ecommerce Brands, Retail Brands & Internet Enabled Businesses across different Industries, FMCG, BFSI, Pharma, Airlines & Hospitality.

- Retailer -
Conference + Gala Awards Package

$ 400 + VAT
  • Conference Access
  • Workshops & Masterclass Access
  • Exhibition
  • Networking Lunch
  • Images Ecommerce Awards (Gala & Dinner)

D2C Brands, Ecommerce Brands, Retail Brands & Internet Enabled Businesses across different Industries, FMCG, BFSI, Pharma, Airlines& Hospitality.

- Non Retailer -
Ecom Enabler
Conference + Gala

$ 1500 + VAT
  • Conference Access
  • Workshops & Masterclass Access
  • Exhibition
  • Networking Lunch
  • Images Ecommerce Awards (Gala & Dinner)

For Technology Service Providers, Martech Companies, Logistics and Fulfilment Companies, Payments Acceptance Providers, Packaging Companies, Digital Marketing Agencies, and other eCommerce Service Providers.

Please note: The organiser will review registrations regularly, and incase of any inaccuracy (for instance a company that falls under the non retailer category but has registered as a brand /retailer etc), the transaction will be deemed void and no refund will be issued. If you are unsure of your eligibility, please email to sarika@imagesretailme.com to confirm prior registering.

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ICS Dubai 2024

The Middle East’s largest eCommerce intelligence event is a must-attend for every business and professional connected to digital commerce, be that as a practitioner or a solution provider. Reserve your seat today to make your presence felt at ICS Dubai 2023.

Sponsors & Partners 2023

We wouldn’t be able to host our conference without help from these amazing companies. A huge thanks to all our sponsors and partners!

 
 

Sponsors & Partners Over The Years

We wouldn’t be able to host our conference without help from these amazing companies. A huge thanks to all our sponsors and partners!

 
 

Glimpses of ICS 2023

FOR SPONSORSHIPS OPPORTUNITIES, PLEASE CONTACT

KIRAN SHETTY

+971 585827944

kiran@imagesretailme.com

WASIF AHMED

+971 506123015

wasif@imagesretailme.com

FOR MEDIA PARTNERSHIP OPPORTUNITIES

Sophia Godinho

+971 55 235 3565

sophia@imagesretailme.com

FOR SPEAKING OPPORTUNITIES

Bianca Noronha

+971 52 133 2681

bianca@imagesretailme.com

ANURIMA DAS

+971 58 590 5371

anurima@imagesretailme.com

FOR DELEGATE ENQUIRIES

SARIKA GAUTAM

+971 56 695 9281

sarika@imagesretailme.com

FOR AWARDS ENQUIRIES

Nazia Anjum

+971 58 586 9454

nazia@imagesretailme.com

FOR PARTNERSHIPS & ASSOCIATION

BHAVESH PITRODA

+91 9867355551

bhaveshpitroda@imagesgroup.in

ROHIT PANDEY

+91 8409275306

rohitpandey@imagesgroup.in

FOR EXHIBITION & BRANDING OPPORTUNITIES

HIMANSHU RAWAL

+91 9899095152

himanshurawal@imagesgroup.in

FOR DELEGATE ENQUIRIES

SARIKA GAUTAM

+971 56 695 9281

sarika@imagesretailme.com

FOR AWARDS & NOMINATIONS

ANURIMA DAS

+971 58 590 5371

anurima@imagesretailme.com

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