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Vice President | Amazon India
Transition Playbook
Uncover the 3 Facets of Internet Business
The Next Digital Horizon: Building Capabilities for a new world
Customer habits and behaviour has undergone a sea change over the last few decades. Now with the pandemic, customer affinity and perception towards shopping is moving on a digital path. Businesses are now leveraging digital path to ensure they reach their customer in every possible way and adapt to this altering need. Asking how? Well, focusing on Internet business will help brands, retailers and services win more business, gain more visibility, and acquire more customers. At this crossroads we look to bring the industry stakeholders together and build a “A New Internet Safari” which is inclusive in all aspects of the business.
AgendaRegister
5000+
Attendees
1000+
Companies
300+
Speakers
73%
C-Suite Attendees
20+
Virtual Sessions
100+
Exhibitors
5000+
Attendees
1000+
Companies
Retail & Etail’s most influential
STARTUP-TECH PITCH SESSION
Let the world know your innovation journey, the concept and your ability
to bring in a change
Our Ambassadors at ICS 2020
Internet Technology Conclave
HOW TO ATTEND
Experience of an in-person event with the flexibility of location independence!
The virtual Summit experience will replicate the traditional in-person event with opportunities to interact with speakers, visit exhibition booths and network with other attendees in a virtual environment on the web
Our Partners 2020
POWERED BY
PLATINUM PARTNER
PLATINUM PARTNER
GOLD PARTNER
E-COMMERCE PARTNER
SILVER PARTNER
SILVER PARTNER
SILVER PARTNER
CX PARTNER
OMNICHANNEL PARTNER
LOGISTICS PARTNER
FASHION INTELLIGENCE PARTNER
What's in it for you to attend?
BRANDS
The building blocks of retail
- Just being present at the online or offline touchpoint is no more the right way to commerce. It is now important to be able to diversify and make your presence felt at every juncture.
- Brands need to amp their retail game and in order to get more business insights and trend outlook in #NewNormal
Here’s How India's largest Omnichannel furniture brand: Pepperfry redefined business models
RETAILERS
Expanding the horizon of retail
- Find new ideas for business growth and diversification. Churn out inspiring thought trails and weave a dialogue with the stalwarts of the industry.
- Learn first-hand from them and share your thoughts too, to create a platform for the exchange of ideas.
Get a sneak peek into the latest retail trends with us:
OMNICHANNEL
Bringing the retail world closer to the customer
- Building your own supplier base, enrolling with a technology provider who can review and revive your working capacity, and meeting to discuss business possibilities, you can do it all at our platform.
- This platform is designed to help you interact with the right minds to make your business a growing opportunity.
Listen to what the experts are saying about omnichannel becoming the need of the hour at our latest Omnichannel Super Saturday webinar
E-COMMERCE
Making 'retail at a click' possible
- Gather insights and knowledge about new trends of business from leading speakers and become a part of the power-packed knowledge sharing podium to analyse your business more closely in order to mould it for success.
- There is no stopping you from building meaningful conversations and you can gain immense thought-starter points too.
Read Forrester’s insights into how India is preparing for online retail.
Keynote Session
Paul Martin
Chairman Global Retail Group & UK Head of Retail | KPMG LLP
An experienced international business professional with over 15 years’ experience in advisory, research, and analytics focused on the retail and consumer goods sectors. Paul was previously the Group Managing Director at Planet Retail. Paul co-chairs the KPMG/Ipsos UK Retail Think Tank as well as the European Retail Think Tank Next Generation Retail.
Sustainable. Resilient. Prepared: Building a retail ecosystem for the #NewNormal
08th October 2020 I 11:00 am to 11:30 am
View All Speakers
The Program
8 World Class speakers will provide the most useful hints about your next projext and give you a fresh breeze of true inspiration for special ideas and innovative concepts.
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Discover More
Event Outlay
The ICS Edge
Over 5000 delegates from across the globe will join ICS in October to network, join in discussions, and participate in exclusive sessions to analyze newer technologies and innovations
CONTACT US
PARTNERSHIPS:
9867408070
SPEAKERS:
9831043010
EMAIL:
info@phygits.com
Virtual Program
Agenda
DAY - 1
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Satish Meena, Senior Forecast Analyst, Forrester India
10:00 am remove 10:10 am
keyboard_arrow_downINTRODUCTION TO ICS 2020 AND A VIRTUAL TOUR OF VARIOUS ACTIVITIES AT ICS 2020
Siju Narayanan, Chief Experience Officer, RexEmptor Consult
10:10 am remove 10:30 am
keyboard_arrow_downTHE 2020 DIGITAL RETAIL CX: THE NUMBERS, THE INSIGHTS, AND THE OPPORTUNITIES
Earlier this year, Forrester polled over three thousand Indian customers about their experiences with leading digital retail brands. What insights do the numbers reveal? How has the Indian consumer changed through the pandemic? And what opportunities lie ahead for digital retail brands in the sub-continent? Join Forrester analysts Amit Bhatia and Satish Meena to hear more about the state of digital retail CX this year and what prospects the future can bring
Amit Bhatia, Senior Analyst (CX), Forrester IndiaSatish Meena, Senior Forecast Analyst, Forrester India
10:35 am remove 10:55 am
keyboard_arrow_downCUSTOMERS & THE NEW REALITY – PREPARING THE BUSINESS FOR EVOLVING CONSUMER NEEDS, BEHAVIOURS AND EXPECTATION
Saloni Nangia, President, Technopak
11:00 am remove 11:25 am
keyboard_arrow_downSUSTAINABLE. RESILIENT. PREPARED: BUILDING A RETAIL ECOSYSTEM FOR THE #NEWNORMAL
Times have changed. Now, with the pandemic playing the cards, we hardly have any control over the market and its functions. Every retailer and brand is tweaking their working patterns to suit the need of the hour. What is the right approach to remain steady in business? How to navigate the rough seas without losing control?
Paul Martin, Chairman Global Retail Group & UK Head of Retail, KPMG LLP11:30 am remove 11:55 pm
keyboard_arrow_downKEYNOTE ADDRESS - NEXT DIGITAL HORIZON: BUILDING CAPABILITIES FOR A NEW WORLD
Manish Tiwari, VP, Amazon India
12:00 pm remove 12:15 pm
keyboard_arrow_downDELIVER COMMERCE EVERYWHERE – FREEDOM TO CUSTOMER TO CHOOSE YOU
John Goldrick, Vice President, Commerce GTM and Strategy, SAP
12:20 pm remove 12:40 pm
keyboard_arrow_downOMNICHANNEL PLAYBOOK LAUNCH:
by Piyush Chowhan, Retail Strategist Prof Subrat Sarangi, MICA
1:00 pm remove 1:20 pm
keyboard_arrow_downPRODUCT DEMO BY ACUVER
Sachin Bansal, Founder at Cuebook
1:25 pm remove 2:00 pm
keyboard_arrow_downCULTURE, CHANGE AND AGILITY: ENABLING CUSTOMER CENTRIC DIGITAL COMMERCE IN AN EVOLVING WORLD
Vidya Laxman, Director Technology, TESCO
2:10 pm remove 2:25 pm
keyboard_arrow_downNEVER BEFORE SEEN NEXT GENERATION METHODS TO SCALE YOUR FASHION & LIFESTYLE BUSINESS
Ganesh Subramanian, Founder & CEO Stylumia
2:30 pm remove 2:40 pm
keyboard_arrow_downPRODUCT DEMO BY SAP
2:50 pm remove 3:50 pm
keyboard_arrow_downSIX FEET ECONOMY: RE-ORIENTING RETAIL WITH A TECH SHOT
Kumar Sambhav Verma, Sr. Vice President & Head OmniChannel - Asia, Bata
Piyush Kumar Chowhan, Group Chief Information Officer, LuLu Group International
Aniruddha Banerjee, Executive Committee Member & Senior VP - Supply Chain Management, Spencers Retail
Jamshed K Daboo, Independent Advisor -Consumer, Retail, Hospitality
Anil Shankar, CIO, Shoppers Stop
Sunny Nandwani, Founder & Managing Partner, Acuver Consulting
Moderated by Arun Gupta, Ex CIO, Master IT Strategist, Consultant, Coach & Mentor
4:00 pm remove 5:00 pm
keyboard_arrow_downTECHNOCREATIVITY: THE ROI OF CUSTOMERCENTRIC MARKETING IN A DIGITALLY DISRUPTED WORLD
Amit Sethiya, CMO, SYSKA Group
Prachi Mohapatra, CMO, FBB
Sukhleen Aneja, CMO & Marketing Director, RB Hygiene, South Asia
Jahid Ahmad,Head Digital, HDFC Bank
Moderated by: Punit Modhgil,Marketer | Entrepreneur | Seeker
5:05 pm remove 5:20 pm
keyboard_arrow_downPRODUCT DEMO BY CUTTING CHAI
Reuben Pandian, Co-Founder & COO, Cutting Chai Technologies
5:05 pm remove 5:20 pm
keyboard_arrow_downDECODING CONSUMER IN THE #NEWNORMAL
Rithish Saralya, VP - Engineering, RedBus
Manoj Patel, House of Anita Dongre
Swapnil Tripathi, Chief Business Officer, RailYatri.In
Kunal Mehta, CIO & Startup Mentor
Moderated by Subhajit Mazumdar, Director, Strategic Growth, Microsoft India
1:00 pm remove 1:20 pm
keyboard_arrow_downBUILDING A DIGITAL PAYMENT STRATEGY YOUR CUSTOMERS LOVE
Mohit Gopal, SVP, Strategic Initiatives, PayU India
Punit Chahar, Head of Digital & Mass Media, KOOVS.COM
Somu Vadali, Chief Product, Tech and Data Officer, Hopscotch
Kiran Komotla, Sr Vice President - IT, Burger King India Pvt. Ltd.
Moderated by Vinay Hinge, Trusted Advisor to Retailers on Technology and Operations
2:05 pm remove 3:15 pm
keyboard_arrow_downMEASURING CUSTOMER EXPERIENCE FOR YOUR BUSINESS THROUGH INNOVATIVE STRATEGIES
Priya Subramani, Sr. Director, Walmart Labs
2:10 pm remove 2:25 pm
keyboard_arrow_downCONVENIENCE, PERSONALIZATION AND OMNICHANNEL - THE KEYS TO COPE WITH THESE CHALLENGING TIMES
Sat Vijayaraghavan, CEO, Ajirasoft
5:30 pm remove 5:30 pm
keyboard_arrow_downNEW COMMERCE HORIZON ON INTERNET - The True Convergence of Customer Experience and Commerce in the connected world
Vikram Idnani, Sr. Vice President and Head-IT - Reliance Retai
Sandeep Jabbal, VP-IT, Jubilant FoodWorks Ltd.
Ankit Madhogaria, Head, Demand Generation, PUMA
Vipin Ramesh Killedar, Co-founder and Director Commerce Sapours Technologies
Moderated by: Vishal Kapil, CTO, Fashion Industry
4:40 pm remove 5:10 pm
keyboard_arrow_downHOW BIGBASKET TURNED THE COVID CRISIS INTO AN OPPURTUNITY
Ajay Thyagarajan, Category Marketing Manager, Bigbasket
Subramanian M S, Head of Category Marketing and Analytics, Bigbasket.Com
5:15 pm remove 5:50 pm
keyboard_arrow_downINNOVATING & REINVENTING INTERNET BUSINESS MODELS TO BUILD PRODUCTS AND SERVICES THAT HAVE & WILL REDEFINE CUSTOMER EXPERIENCE AND BEHAVIOUR SHIFT
Arun Jayraman, Marketing Head, BigBasket
Sudeep Nayak, VP & Head of Engineering, PayU
Soumya Kant, Founding Member, Clovia.Com
Ali Hussein, CEO, Eros Now
Ramneek Khurana, Co-Founder Product, Lenskart.com
Moderated by: Rohit Paranjpe, Co-Founder & CEO, SugarBox
1:10 pm remove 2:10 pm
keyboard_arrow_downWHAT SHOULD BE YOUR ECOMMERCE STRATEGY TO CONNECT AND ENGAGE WITH YOUR CUSTOMER ACROSS DIFFERENT CHANNELS
Arun Naikar, Head - Ecommerce, FAB India
Pooraan Jaiswal, CTO for TBZ
Anurag Saxena, Head IT, Biba India
Tanay Agarwal, MD, Skipper Furnishing
Hussaine Kesury, Chief Category Officer, Pepperfry
Sandeep Mistry, Vice President, Head - IT, Aditya Birla Fashion and Retail Ltd.
Moderated by: Navin Joshua, Founder, Green Honchos
2:15 pm remove 2:35 pm
keyboard_arrow_downPRODUCT DEMO BY XCELLHOST
Samir Jhaveri, Managing Director, XcellHost Cloud Services
2:40 pm remove 3:40 pm
keyboard_arrow_downNEW CHANNELS, NEW CUSTOMERS, HOW DO YOU REACH, BUILD TRUST AND ENGAGE WITH CUSTOMERS ACROSS CHANNELS THROUGH A OMNICHANNEL STRATEGY
Rajgopal Nayak, CTO, Metro Brands
Ramneek Khurana, Co-Founder Product, Lenskart.com
Atul Shivnani, Head - Ecommerce & Digital, BodyShop
Ranjan Sharma, CIO, Head SCM & Captive Ecommerce Business & QA, Best Seller India
Moderated by: Venkat Nott, Founder & CEO, Vinculum
3:45 pm remove 4:15 pm
keyboard_arrow_downCASE STUDY BY CLEVERTAP: MAXIMISING E-COMMERCE ENGAGEMENT WITH REAL-TIME INSIGHTS AND INDIVIDUALISATION.
5:00 pm remove 5:50 pm
keyboard_arrow_downSCRIPTING ARTIFICIAL INTELLIGENCE (AI) IN YOUR BUSINESS - THE PATH TO COGNITIVE RETAIL – APPLYING AI TO CREATE EXPERIENCE ACROSS VALUE CHAIN
David Zakkam, VP Analytics, Swiggy
Dipayan Chakraborty, Head - Analytics, Myntra
Moderated by: Siju Narayan, Chief Experience Officer, RexEmptor Consult
