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ICS 2022 Agenda

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MAIN STAGE

MAIN STAGE 09:50 AM - 10:00 AM welcome address:Welcome Address: Anish Trivedi
MAIN STAGE 10:00 AM - 10:20 AM research presentation: the science and the art of delivering exceptional experiencesResearch Presentation: The science and the art of delivering exceptional experiences research presentationRESEARCH PRESENTATION Prateek Sinha
MAIN STAGE 10:20 AM - 10:40 AM research presentation: 10 things on why, how and when of ecommerce in 2023Research Presentation: 10 things on why, how and when of ecommerce in 2023 research presentationRESEARCH PRESENTATION Anurag Mathur
MAIN STAGE 10:40 AM - 11:00 AM digital democracy – accelerating the future of e-commerceDIGITAL DEMOCRACY – Accelerating the Future of e-Commerce chairman's addressCHAIRMAN'S ADDRESS Manish Tiwary
MAIN STAGE 11:00 AM - 11:15 AM keynote address: winning big with emailKeynote Address: Winning big with email keynote addressKEYNOTE ADDRESS Vinay Bhartia
MAIN STAGE 11:15 AM - 12:15 PM the ‘big idea’-tors- soloxThe ‘Big Idea’-tors- Solox the ‘big idea’-tors- soloxTHE ‘BIG IDEA’-TORS- SOLOX Swagat Sarangi
MAIN STAGE 12:15 PM - 12:30 PM keynote address: whatsapp commerce & experiential sellingKeynote Address: WhatsApp Commerce & Experiential Selling keynote addressKEYNOTE ADDRESS Anila Rao
MAIN STAGE 12:30 PM - 12:45 PM keynote address: delight customers with smarter conversationsKeynote Address: Delight Customers with Smarter Conversations keynote addressKEYNOTE ADDRESS Dhivakaran Thamilchelvan
MAIN STAGE 12:45 PM - 01:45 PM founders conclave – driving the agenda for ecommerce business – now and in future!!Founders Conclave – Driving the agenda for ecommerce business – Now and in future!! founders conclaveFOUNDERS CONCLAVE Anurag Mathur
MAIN STAGE 01:45 PM - 02:00 PM keynote address: standardisation initiatives in e-commerce with special reference to framework for managing online reviewsKeynote Address: Standardisation initiatives in e-commerce with special reference to framework for managing online reviews keynote addressKEYNOTE ADDRESS Parul Gupta
MAIN STAGE 02:00 PM - 02:30 PM lunchLunch
stage closedSTAGE CLOSED

Petunia Hall

Petunia Hall 01:00 PM - 02:00 PM delight your customers with smarter conversations hosted by freshworksDelight your customers with Smarter Conversations hosted by Freshworks roundtableROUNDTABLE Ajoy Thomas
Petunia Hall 02:30 PM - 03:30 PM thought leadership meet – hosted by webengageThought Leadership Meet – Hosted by WebEngage roundtableROUNDTABLE Stuti Ashok Gupta
Petunia Hall 05:30 PM sundowner over wine & cheese hosted by kaleyra | venue: petunia hallSUNDOWNER over Wine & Cheese Hosted by KALEYRA | Venue: Petunia Hall

TRACK 1

TRACK 1 02:30 PM - 03:30 PM the digital experiences you need today to guarantee long term growthThe Digital Experiences You Need Today To Guarantee Long Term Growth panel discussionPANEL DISCUSSION Titus Thomas
TRACK 1 03:30 PM - 04:00 PM fireside chat: reimagining ecommerce experiences for today’s customer needsFIRESIDE CHAT: Reimagining Ecommerce Experiences for Today’s Customer Needs fireside chatFIRESIDE CHAT Kavitha Rao
TRACK 1 04:00 PM - 04:15 PM keynote address: leverage technology for ecommerce growth- the right wayKeynote Address: Leverage Technology for eCommerce Growth- the right way keynote addressKEYNOTE ADDRESS Prakash Kumar
TRACK 1 04:15 PM - 05:15 PM omnichannel conclave the digital roadmap to ensure omnichannel success and digital growthOMNICHANNEL CONCLAVE The Digital Roadmap to ensure Omnichannel success and digital growth omnichannel conclaveOMNICHANNEL CONCLAVE Siju Narayan
TRACK 1 05:15 PM - 05:30 PM keynote address: insights led customer engagement with moengageKeynote Address: Insights led customer engagement with MoEngage keynote addressKEYNOTE ADDRESS Narasimha Rao P
TRACK 1 05:30 PM - 06:15 PM banking & bfsi conclave keeping alive the concept of digital transformation in banking & bfsi segmentBANKING & BFSI CONCLAVE Keeping alive the concept of digital transformation in banking & BFSI segment banking & bfsi conclaveBANKING & BFSI CONCLAVE Ankur Gupta
stage closedSTAGE CLOSED
TRACK 1 06:30 PM networking cocktailsNetworking Cocktails
Networking Mixer
TRACK 1 07:00 PM launch of india d2c yearbook 2022 editionLaunch of India D2C YearBook 2022 Edition

TRACK 2

TRACK 2 02:30 PM - 03:30 PM the d2c conclave in pursuit of profitabilityTHE D2C CONCLAVE In Pursuit of Profitability d2c conclaveD2C CONCLAVE Vinay Kothari
TRACK 2 03:30 PM - 04:00 PM solox presentation: chasing dreams | starting from scratch| disrupting the normal | fearless entrepreneurship | master strokes | capital gains | merging passion & processSoloX Presentation: Chasing Dreams | Starting from Scratch| Disrupting the Normal | Fearless Entrepreneurship | Master Strokes | Capital Gains | Merging Passion & Process solox presentationSOLOX PRESENTATION Ishita Sawant
TRACK 2 04:00 PM - 05:00 PM panel discussion : driving quality conversations throughout the customer shopping journeyPANEL DISCUSSION : Driving Quality Conversations Throughout the Customer Shopping Journey panel discussionPANEL DISCUSSION Anila Rao
TRACK 2 05:00 PM - 05:15 PM keynote address : keeping up with retention evolutionKeynote Address : Keeping up with retention evolution keynote addressKEYNOTE ADDRESS Apoorv Sood
TRACK 2 05:15 PM - 05:30 PM case study presentation: digital transformation in supply chainCase Study Presentation: Digital Transformation in Supply Chain case study presentationCASE STUDY PRESENTATION Ankita Singh
TRACK 2 05:30 PM - 06:15 PM fireside chat: empowering self care through phygital: a great future for healthcareFireside Chat: Empowering Self Care through Phygital: A Great Future for Healthcare fireside chatFIRESIDE CHATkeynote addressKEYNOTE ADDRESS Akash Valia
stage closedSTAGE CLOSED

TRACK 1

TRACK 1 10:30 AM - 10:50 AM keynote address: adding additional revenue streams and reaching new customers using marketplacesKeynote Address: Adding Additional Revenue Streams And Reaching New Customers Using Marketplaces keynote addressKEYNOTE ADDRESS Swagat Sarangi
TRACK 1 10:50 AM - 11:50 AM fulfilment & delivery conclave: panel discussion: how can supply chains be a revenue enabler?FULFILMENT & DELIVERY CONCLAVE: PANEL DISCUSSION: How can Supply Chains be a Revenue Enabler? panel discussionPANEL DISCUSSION Madhav Kasturia
TRACK 1 11:50 AM - 12:10 PM fireside chat : leverage ads on instagram to drive engagement and sales with instagram business messagingFireside Chat : Leverage Ads on Instagram to drive engagement and sales with Instagram Business Messaging fireside chatFIRESIDE CHAT Siju Narayan
TRACK 1 12:10 PM - 01:10 PM panel discussion: india’s 4-fold meteoric growth in vc investments: unfolding the red carpet for global investorsPanel Discussion: India’s 4-fold meteoric growth in VC investments: Unfolding the red carpet for global investors panel discussionPANEL DISCUSSION Vineet Satija
TRACK 1 01:15 PM - 02:15 PM lunchLunch
TRACK 1 02:15 PM - 03:00 PM fireside chat: gaming commerce: make buying a part of the gameFireside Chat: Gaming Commerce: Make Buying a Part of the Game fireside chatFIRESIDE CHAT Shreyans Gangwal
TRACK 1 03:00 PM - 03:15 PM keynote address: high quality customer acquisition via loyalty programKeynote Address: High quality Customer acquisition via Loyalty program keynote addressKEYNOTE ADDRESS Ayush Gupta
TRACK 1 03:15 PM - 04:15 PM d2c conclave: panel discussion: personalisation to get closer to the customerD2C Conclave: Panel Discussion: Personalisation to get closer to the customer d2c conclaveD2C CONCLAVE Anju Gupta
TRACK 1 04:15 PM - 04:30 PM keynote address: e-commerce with ndhgoKeynote Address: E-Commerce with ndhgo keynote addressKEYNOTE ADDRESS Kumar P. Saha
TRACK 1 04:30 PM - 04:45 PM keynote address:KEYNOTE ADDRESS: keynote addressKEYNOTE ADDRESS Marichi Mathur
TRACK 1 04:45 PM - 05:45 PM panel discussion: cxo panel: how to accelerate your brand in today’s digital-first world?PANEL DISCUSSION: CXO Panel: How to accelerate your brand in today’s digital-first world? panel discussionPANEL DISCUSSION Siju Narayan
stage closedSTAGE CLOSED

TRACK 2

TRACK 2 10:30 AM - 10:45 AM keynote address: market place business model is like a “digital retail”Keynote Address: Market Place Business Model is like a “Digital Retail” keynote addressKEYNOTE ADDRESS Saurabh Baluja
TRACK 2 10:45 AM - 11:10 AM keynote address: building e-commerce for the next 500 million customersKeynote Address: Building e-commerce for the next 500 million customers keynote addressKEYNOTE ADDRESS Kirti Varun Avasarala
TRACK 2 11:10 AM - 11:40 AM fireside chat: unlock growth by driving meaningful engagement and innovative experiences on whatsappFireside Chat: Unlock growth by driving meaningful engagement and innovative experiences on WhatsApp fireside chatFIRESIDE CHAT Sudip Gupta
TRACK 2 11:40 AM - 12:40 PM panel discussion: what are customers looking for in a connected world? how are businesses adapting to consumer expectations and delivering meaningful experiencesPanel Discussion: What are Customers Looking for in a Connected world? How are businesses adapting to Consumer Expectations and delivering meaningful experiences panel discussionPANEL DISCUSSION Jaydeep Shetty
TRACK 2 12:40 PM - 01:20 PM panel discussion: e-commerce and cybersecurityPanel Discussion: E-Commerce And Cybersecurity panel discussionPANEL DISCUSSION Siju Narayan
TRACK 2 01:15 PM - 02:15 PM lunchLunch
TRACK 2 02:15 PM - 03:15 PM panel discussion: cmo outlook: data driving content & creative marketingPanel Discussion: CMO Outlook: Data Driving Content & Creative Marketing panel discussionPANEL DISCUSSION Subhajit Mazumder
TRACK 2 03:15 PM - 04:15 PM thought leadership meet: how can brands drive better cx and improve engagement with instagram business messagingTHOUGHT LEADERSHIP MEET: How can brands drive better CX and improve engagement with Instagram Business Messaging
TRACK 2 04:15 PM - 05:15 PM panel discussion: the new world order: web3, metaverse & business opportunitiesPanel Discussion: The New World Order: Web3, Metaverse & Business Opportunities panel discussionPANEL DISCUSSION Anirban Chakraborti
TRACK 2 05:15 PM - 06:15 PM panel discussion: sustainability & circular economy – towards a zero-waste futurePanel Discussion: Sustainability & Circular Economy – Towards a zero-waste future panel discussionPANEL DISCUSSION Viswanath P
stage closedSTAGE CLOSED
TRACK 2 05:45 PM networking cocktailsNetworking Cocktails
Networking Mixer
TRACK 2 07:00 PM images e-commerce awards – recognising excellence in e-commerce innovationIMAGES e-Commerce Awards – Recognising excellence in e-commerce innovation

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KNOWLEDGE REPORT







Speakers at ICS 2022


Abhay Rangan

Founder, One Good

Abhay Rangan is the founder of One Good, one of India’s leading plant-based food companies. Abhay made Forbes 30 under 30 Asia in 2019 and Forbes 30 under 30 India in 2020. Prior to One Good, Abhay founded SARV, a non-profit that did animal rights awareness campaigns.

Abhay Rangan

Founder, One Good

Abhinav Mathur

Founder, Something's Brewing

As a qualified MBA in Marketing and Operations from XLRI, Jamshedpur, Abhinav began his professional career at Wipro Consumer Care as a Management Trainee, quickly progressing to an ASM role, where he was awarded the best branch award and quickly promoted to handle UP & Nepal, one of the largest territories for the company.

His next stint was at Philips Consumer Lifestyle, where he built the Trade Marketing function ground up, gaining early knowledge of Modern Retail in India.

He then moved to a product and business management role at Stanley Black & Decker Inc, where he was instrumental in launching the DIY & Home cleaning category in India, successfully growing the business 80X during his 5 year stint and receiving recognition in the Asian region.

Abhinav’s coffee journey started when he joined Indulge Beverages, a coffee capsule start-up, as head of Product & Operations. He was instrumental in setting up service, supply chain functions, while also launching the coffee equipment under the brand name “Bonhomia”.

In late 2017, Abhinav joined Kaapi Machines, India’s premier Coffee Equipment company, as its CEO, with an objective to equip hotels, cafes and corporates with the best-in-class coffee brewing technology in India.

Over the last few years, there has been a growing interest in the home brewing segment and evolving coffee culture in India. With Something’s Brewing, Abhinav and his team launched the first of its kind e-commerce platform in the country dedicated wholly & solely to coffee. The vision of Somethings Brewing is to educate customers about coffee and provide access to the best coffee, brewing equipment as well as create a vibrant home coffee brewing community where ideas and recipes can be discussed, and knowledge shared.

For Abhinav, ‘Dreaming Big’ means create the biggest platform for All Things Coffee in India. A digital and physical space where coffee lovers find all that they are looking for and new consumers discover their love for coffee and home brewing!

Abhinav stays with his wife and daughter in Bangalore, the home of coffee in India. In his very hard-earned free time, he enjoys reading, listening to podcasts, eating out and traveling.
LinkedIn – https://www.linkedin.com/in/abhinavmathurxl

Abhinav Mathur

Founder, Something's Brewing

Abhishek Ganguly

Managing Director, PUMA India & South East Asia

Abhishek Ganguly is a passionate consumer-focussed business leader with an ambitious bent for strategy, action, speed, and team-building. As a key member of the global leadership team at PUMA, Abhishek has been instrumental in establishing PUMA as the No.1 Sports Brand in India and has a proven track record of driving the successful business in the Sports & Lifestyle ecosystem of 19 growth markets such as India, Singapore, Indonesia, Malaysia, Thailand, Vietnam and Philippines.

As a member of the founding team of PUMA in India in 2006, he built the Sales, Marketing, Retail, Product, Sourcing, and Operations functions of the company. Realizing that there was a significant technology led opportunity in the sports and lifestyle retail in the region, he led digital transformation breakthroughs ahead of the times enabling the brand to cement its market leadership position in India. Keeping the brand relevant, relatable and connected has been key to the success of the PUMA brand.

An active Angel Investor, Abhishek funds and mentors promising start-ups. He is part of the Indian Angel Network and an LP in Stellaris Venture Partners. An alumnus of the Indian Institute of Management (IIM) Lucknow, Abhishek was recognized by The Economic Times on it’s 40 under Forty list of India Inc.’s top business leaders in 2018.

In his leisure time, Abhishek loves following and playing Sports. He believes in holistic approach to fitness and wellness.

Abhishek Ganguly

Managing Director, PUMA India & South East Asia

Abishek Elango

Creative Director, Tailor and Circus