700+

Attendees

20+

Business Clinics

400+

Companies

73%

CXOs

200+

Speakers

Day

Hour

Minute

Second

ICS 2020

✓ STORES
✓ PRODUCT COMMERCE

✓ OMNICHANNEL
✓ SERVICES COMMERCE

Internet Commerce Summit (ICS 2020) is a focused event where the internet commerce industry (product/retail and services) gets together to learn, grow and define the ecosphere of the internet business in the world's fastest growing market..

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Partners at ICS Delhi

Speakers at ICS Delhi

The Knowledge
TRIAD

ICS 2020 EDGE

Past Partners

Schedule

Click Here to Download Program Agenda

Program Agenda, Delhi Edition

2020-02-12

Program Agenda, Delhi Edition

2020-02-12

INTERNET COMMERCE SUMMIT

WORKSHOP

08:30 - 09:30

08:30 - 09:30

Registration & Breakfast

09:35 - 09:40

09:35 - 09:40

Introduction and ICS Delhi – A quick overview of how Internet is impacting businesses and its role in establishing #New Commerce Order. Insights on day’s agenda and what’s in store for Retailers, Brands and eCommerce Players

INDUSTRY EXPERT & SUMMIT HOST: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

09:40 - 10:00

09:40 - 10:00

Research Presentation by Forrester

Topic

The India Growth Story – How is Technology and digital transformation is driving business of the future
Advances in technology have changed the way we do business. India is going through a transformation, with disruptive innovations constantly at its doorstep in today’s digital ecosystem. With billions of connected devices and the resultant exponential data growth Internet Businesses are forced to adopt technology transformation with a view to harvesting data to gain and monetise insights.

PRESENTER: Satish Meena, Sr. Forecast Analyst, Forrester

Satish Meena

Sr. Forecast Analyst, Forrester

Satish is a senior forecast analyst and team leader on the ForecastView team in the New Delhi office, which is responsible for producing all of Forrester’s consumer market forecasts. He focuses on consumer technology adoption, online retail, digital-influenced retail, mobile payments, and smart home devices.

Satish often appears on TV and comments in the press on the online retail and consumer internet industry. He has been quoted in The New York Times, The Wall Street Journal, Economic Times, Bloomberg, Quartz, CNBC, and Forbes.

Previous Work Experience
Prior to joining Forrester, Satish worked with investment banking support teams and as an analyst for a global market research firm. He was responsible for the analysis and forecasting of mobile telephony and broadband markets in the MEA region.

Education
Satish received his bachelor’s and master’s degrees in electrical engineering from Indian Institute of Technology (IIT) in Bombay, India.

Satish Meena

Sr. Forecast Analyst, Forrester

10:00 - 10:20

10:00 - 10:20

Research Presentation by Technopak

Topic

Future Consumer Outlook: Evolving Shopping channels, Consumer Behavior trends and emerging business concepts
How will Consumer behaviour evolve and what will they expect from brands, retailers & eCommerce players in the near future? This insightful research will assist in providing direction and stir creativity to prepare businesses for what lies ahead.

PRESENTER: Saloni Nangia, President, Technopak

Saloni Nangia

President, Technopak

Saloni is the President of Technopak. She has over 15 year’s experience in consumer insights, strategy and operations consulting with domain expertise in retail, consumer products, and fashion, and on-the-ground experience in Asia, Europe, and North America. Saloni is an MBA from Indian Institute of Foreign Trade, New Delhi and has a Bachelor’s in Science from Lucknow University, India.

Saloni Nangia

President, Technopak

10:20 - 11:10

10:20 - 11:10

Inaugural Session

Topic

Customer First, Millennial Magic & Tech Innovations – Setting your business priorities for the #NewCommerceOrder

In today’s rapidly evolving business, putting the customer first strategy means businesses should be agile enough to meet the needs of an on-demand customer. Millennials are forcing businesses to continuously innovate and increase capabilities. How will the leadership set priorities in the digital age and What are the greatest challenges to a modern day leader?

SPEAKERS : Lalit Agarwal, CMD, V-Mart Retail Limited
Soumya Kant, Founding Member, Clovia.com
Tarun Tiwari, Director Product, NYKAA
MODERATOR: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

11:10 - 11:30

11:10 - 11:30

Keynote Address By SAP

Topic

Commerce Reinvented – Reimagine everything, from shopper engagement to business models

Consumers expect a new type of individualized experience, where commerce is seamless on any channel, gratification is instant, and technology is invisible. Know how to use digital at every turn in the consumer shopping journey and how retailers are innovating shopper engagement across all physical and digital touchpoints – not just a single transaction.

PRESENTER : Krishnan Chatterjee, Chief Customer Officer and Head of Marketing, SAP

11:30 - 12:30

11:30 - 12:30

Table Talk

Topic

What’s better than Acquiring a New Customer?

Retention is the new lever to growth

SPEAKERS : Saikat Sinha, Head of Marketing, Droom Technology
Swapnil Tripathi, Chief Business Officer, RailYatri.in
Akshay Sharda, Head of Digital, EaseMyTrip.com
Amit Kalia, Vice President Marketing, Revv Cars
Deepak Tuli, CBO, MakeMyTrip
Jacob Singh, CTO, Grofers
Shishir Gupta, Director and Founder at Kalki/Kalkifashion.com
Vishesh Khurana, Co-founder, Shiprocket
Deepanshu Manchanda, Co-Founder & CEO, ZappFresh
Bindu Arora, Vice President Marketing, Enhance
MODERATOR: Jay Magdani, Head – Product, CleverTap

12:30 - 12:50

12:30 - 12:50

Keynote Address by Netcore

Topic

AI-Led Personalization for E-Commerce to Scale 10X Growth
Today’s digitally-informed and demanding e-commerce customers demand greater context. Greater value-for-effort. That’s why brands need to personalize the entire customer journey across various digital touchpoints such as websites, mobile apps, email, and social media. How can e-commerce businesses transform new users into brand loyalists?

PRESENTER: Pradyut Hande, Senior Growth Marketer & Product Evangelist, Netcore

Pradyut Hande

Senior Growth Marketer & Product Evangelist, Netcore Solutions

Pradyut Hande

Senior Growth Marketer & Product Evangelist, Netcore Solutions

12:50 - 13:30

12:50 - 13:30

Panel Discussion by Zendesk

Topic

Creating a Culture of Customer Centricity and Engagement to drive better Customer Experience
With focus on Customer, brands and retailers are under pressure to re-invent and re-define organizations to be more customer-centric. This discussion will focus on the culture-change needed to transform Customer Experience Management. The discussion will also focus on building trust through effective engagement to increase Customer Life-time Value.

SPEAKERS : Arun Naikar, Head Ecommerce, Fabindia
Akhil Srivastava, Managing Director, Parfait India
Abhinav Mahajan, Director, Maspar
Sandeep Jabbal, VP-IT, Jubilant FoodWorks Ltd.
Anil Menon, GM – IT Innovation, Tata Starbucks
Vikram Idnani, Sr. Vice President / Head-IT, Reliance Retail
MODERATOR: K T Prasad, Country Director, Zendesk

13:30 - 14:15

13:30 - 14:15

LUNCH & NETWORKING

14:00 - 15:00

14:00 - 15:00

SPECIAL WORKSHOP

Everywhere Commerce – Making every interaction shoppable, across the entire customer journey.

Powered by

Anu Anand

Customer Experience Solution Advisor, SAP

Anu Anand is an SAP Customer Experience Solution Advisor, who has been architecting the front office transformational journeys of customers across industries. In the last 5 years at SAP Anu has spear-headed many transformation engagements in Retail and CPG for SAP CX customers.

Anu Anand

Customer Experience Solution Advisor, SAP

Surinder Pal Nanda

Partner, EY

Surinder Pal Nanda: Surinder is Partner with EY in Digital Practice leading the Cx portfolio. He has over 17 years of consulting experience in Strategic advisory and Solution architecture.
He has led large digital front-office transformation engagements across various industries such as Retail/FMC, Manufacturing, Real Estate and has been advisor to clients in building customer centric processes and
Digital strategy roadmaps.

Surinder Pal Nanda

Partner, EY

14:15 - 15:15

14:15 - 15:15

LIVE CASE STUDIES by Vinculum & CleverTap

Topic

The Secret Sauce into Nykaa’s Success Story and 5X faster Go-to Market
Hear the case study on how Nykaa partnered with Vinculum to go Omnichannel and Scale Faster!

SPEAKERS : Gaurav Tejwani, Product Head, NYKAA
Venkat Nott, Founder and CEO, Vinculum Group
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

Topic

How Dineout Attained a 154% Growth in GMV During Great India Restaurant Festival (GIRF)
Hear the casestudy of how Dineout partnered with CleverTap to register a phenomenal growth.

SPEAKERS : Sahil Jain, Co-founder & Head-Sales, Dineout
MODERATOR:Raghav Kumar, Head Customer Marketing, CleverTap

15:15 - 15:30

15:15 - 15:30

Keynote Address by CleverTap

Topic

Retention is the new lever to growth

PRESENTER:

Jay Magdani

Head - Product, CleverTap

Jay is a part of the Product Team at CleverTap. One of the earliest members of the team, Jay has seen and guided the product to generate multi-million dollars in revenue to date. Jay has been building data science enabled capabilities in the B2B space over the past 5 years

Jay Magdani

Head - Product, CleverTap

15:30 - 16:05

15:30 - 16:05

STRATEGY TO WIN

Quickfire Insight

Topic

Visionaries in their own right, some entrepreneurs are trendsetters too. Here’s our special panel dedicated to these outstanding technology-enhanced product and service revolution.

CHANGEMAKER: Hostel living can be a trendy alternative. It is an affordable option, as well. Zostel tells us how it has innovated this trend to make it rise up to the occasion and demand.

SPEAKER : Dharamveer Singh Chouhan, Co-founder & CEO, Zostel

TRANSFORMER: The MAGIC of buying property online – How did India’s largest Real Estate Internet Company simplified home buying

SPEAKER : Karan Primlani, Head – Corporate Dev, Operations and Business Head Owner Services, MagicBricks

16:05 - 16:50

16:05 - 16:50

Startup Session Powered by 100 Watts

Topic

Role of Startups in bringing innovations in retail and eCommerce business

SPEAKERS : Bhavish Sood, General Partner at Modulor Capital and Mentor 100Watts
Priya George, Consultant, Co-Founder, Sentient Scripts
Vishal kapil, CTO, Marks and Spencer Reliance India Ltd.

Sunny Nandwani, Founder and CEO, Acuver Consulting
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

16:50 - 17:30

16:50 - 17:30

Marketing in the #NewCommerceOrder

Topic

What does it take to be a New-age CMO

The new-age CMO is the one who interprets consumer behaviour with prowess and brings to the front possibilities that are tailormade to the customer in every way. But how does he/she do it? What is the mantra to become the new-age CMO? This session has all the insights you would need to up your A-game!

SPEAKERS : Kanika Mittal, Business Head, Twitter India
Kanika Nijhawan, Head of Marketing, Reebok
Gautam Kapoor, Co-Founder & COO, Shiprocket
Rahul Garg, CEO & Founder, Moglix

Subhajit Mazumder, Director, KPMG
MODERATOR: Punit Modhgil, Marketer at large

18:00

18:00

Closing Remarks

INTERNET COMMERCE SUMMIT

WORKSHOP

08:30 - 09:30

Registration & Breakfast

09:35 - 09:40

Introduction and ICS Delhi – A quick overview of how Internet is impacting businesses and its role in establishing #New Commerce Order. Insights on day’s agenda and what’s in store for Retailers, Brands and eCommerce Players

INDUSTRY EXPERT & SUMMIT HOST: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

09:40 - 10:00

Research Presentation by Forrester

Topic

The India Growth Story – How is Technology and digital transformation is driving business of the future
Advances in technology have changed the way we do business. India is going through a transformation, with disruptive innovations constantly at its doorstep in today’s digital ecosystem. With billions of connected devices and the resultant exponential data growth Internet Businesses are forced to adopt technology transformation with a view to harvesting data to gain and monetise insights.

PRESENTER: Satish Meena, Sr. Forecast Analyst, Forrester

Satish Meena

Sr. Forecast Analyst, Forrester

Satish is a senior forecast analyst and team leader on the ForecastView team in the New Delhi office, which is responsible for producing all of Forrester’s consumer market forecasts. He focuses on consumer technology adoption, online retail, digital-influenced retail, mobile payments, and smart home devices.

Satish often appears on TV and comments in the press on the online retail and consumer internet industry. He has been quoted in The New York Times, The Wall Street Journal, Economic Times, Bloomberg, Quartz, CNBC, and Forbes.

Previous Work Experience
Prior to joining Forrester, Satish worked with investment banking support teams and as an analyst for a global market research firm. He was responsible for the analysis and forecasting of mobile telephony and broadband markets in the MEA region.

Education
Satish received his bachelor’s and master’s degrees in electrical engineering from Indian Institute of Technology (IIT) in Bombay, India.

Satish Meena

Sr. Forecast Analyst, Forrester

10:00 - 10:20

Research Presentation by Technopak

Topic

Future Consumer Outlook: Evolving Shopping channels, Consumer Behavior trends and emerging business concepts
How will Consumer behaviour evolve and what will they expect from brands, retailers & eCommerce players in the near future? This insightful research will assist in providing direction and stir creativity to prepare businesses for what lies ahead.

PRESENTER: Saloni Nangia, President, Technopak

Saloni Nangia

President, Technopak

Saloni is the President of Technopak. She has over 15 year’s experience in consumer insights, strategy and operations consulting with domain expertise in retail, consumer products, and fashion, and on-the-ground experience in Asia, Europe, and North America. Saloni is an MBA from Indian Institute of Foreign Trade, New Delhi and has a Bachelor’s in Science from Lucknow University, India.

Saloni Nangia

President, Technopak

10:20 - 11:10

Inaugural Session

Topic

Customer First, Millennial Magic & Tech Innovations – Setting your business priorities for the #NewCommerceOrder

In today’s rapidly evolving business, putting the customer first strategy means businesses should be agile enough to meet the needs of an on-demand customer. Millennials are forcing businesses to continuously innovate and increase capabilities. How will the leadership set priorities in the digital age and What are the greatest challenges to a modern day leader?

SPEAKERS : Lalit Agarwal, CMD, V-Mart Retail Limited
Soumya Kant, Founding Member, Clovia.com
Tarun Tiwari, Director Product, NYKAA
MODERATOR: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

11:10 - 11:30

Keynote Address By SAP

Topic

Commerce Reinvented – Reimagine everything, from shopper engagement to business models

Consumers expect a new type of individualized experience, where commerce is seamless on any channel, gratification is instant, and technology is invisible. Know how to use digital at every turn in the consumer shopping journey and how retailers are innovating shopper engagement across all physical and digital touchpoints – not just a single transaction.

PRESENTER : Krishnan Chatterjee, Chief Customer Officer and Head of Marketing, SAP

11:30 - 12:30

Table Talk

Topic

What’s better than Acquiring a New Customer?

Retention is the new lever to growth

SPEAKERS : Saikat Sinha, Head of Marketing, Droom Technology
Swapnil Tripathi, Chief Business Officer, RailYatri.in
Akshay Sharda, Head of Digital, EaseMyTrip.com
Amit Kalia, Vice President Marketing, Revv Cars
Deepak Tuli, CBO, MakeMyTrip
Jacob Singh, CTO, Grofers
Shishir Gupta, Director and Founder at Kalki/Kalkifashion.com
Vishesh Khurana, Co-founder, Shiprocket
Deepanshu Manchanda, Co-Founder & CEO, ZappFresh
Bindu Arora, Vice President Marketing, Enhance
MODERATOR: Jay Magdani, Head – Product, CleverTap

12:30 - 12:50

Keynote Address by Netcore

Topic

AI-Led Personalization for E-Commerce to Scale 10X Growth
Today’s digitally-informed and demanding e-commerce customers demand greater context. Greater value-for-effort. That’s why brands need to personalize the entire customer journey across various digital touchpoints such as websites, mobile apps, email, and social media. How can e-commerce businesses transform new users into brand loyalists?

PRESENTER: Pradyut Hande, Senior Growth Marketer & Product Evangelist, Netcore

Pradyut Hande

Senior Growth Marketer & Product Evangelist, Netcore Solutions

Pradyut Hande

Senior Growth Marketer & Product Evangelist, Netcore Solutions

12:50 - 13:30

Panel Discussion by Zendesk

Topic

Creating a Culture of Customer Centricity and Engagement to drive better Customer Experience
With focus on Customer, brands and retailers are under pressure to re-invent and re-define organizations to be more customer-centric. This discussion will focus on the culture-change needed to transform Customer Experience Management. The discussion will also focus on building trust through effective engagement to increase Customer Life-time Value.

SPEAKERS : Arun Naikar, Head Ecommerce, Fabindia
Akhil Srivastava, Managing Director, Parfait India
Abhinav Mahajan, Director, Maspar
Sandeep Jabbal, VP-IT, Jubilant FoodWorks Ltd.
Anil Menon, GM – IT Innovation, Tata Starbucks
Vikram Idnani, Sr. Vice President / Head-IT, Reliance Retail
MODERATOR: K T Prasad, Country Director, Zendesk

13:30 - 14:15

LUNCH & NETWORKING

14:00 - 15:00

SPECIAL WORKSHOP

Everywhere Commerce – Making every interaction shoppable, across the entire customer journey.

Powered by

Anu Anand

Customer Experience Solution Advisor, SAP

Anu Anand is an SAP Customer Experience Solution Advisor, who has been architecting the front office transformational journeys of customers across industries. In the last 5 years at SAP Anu has spear-headed many transformation engagements in Retail and CPG for SAP CX customers.

Anu Anand

Customer Experience Solution Advisor, SAP

Surinder Pal Nanda

Partner, EY

Surinder Pal Nanda: Surinder is Partner with EY in Digital Practice leading the Cx portfolio. He has over 17 years of consulting experience in Strategic advisory and Solution architecture.
He has led large digital front-office transformation engagements across various industries such as Retail/FMC, Manufacturing, Real Estate and has been advisor to clients in building customer centric processes and
Digital strategy roadmaps.

Surinder Pal Nanda

Partner, EY

14:15 - 15:15

LIVE CASE STUDIES by Vinculum & CleverTap

Topic

The Secret Sauce into Nykaa’s Success Story and 5X faster Go-to Market
Hear the case study on how Nykaa partnered with Vinculum to go Omnichannel and Scale Faster!

SPEAKERS : Gaurav Tejwani, Product Head, NYKAA
Venkat Nott, Founder and CEO, Vinculum Group
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

Topic

How Dineout Attained a 154% Growth in GMV During Great India Restaurant Festival (GIRF)
Hear the casestudy of how Dineout partnered with CleverTap to register a phenomenal growth.

SPEAKERS : Sahil Jain, Co-founder & Head-Sales, Dineout
MODERATOR:Raghav Kumar, Head Customer Marketing, CleverTap

15:15 - 15:30

Keynote Address by CleverTap

Topic

Retention is the new lever to growth

PRESENTER:

Jay Magdani

Head - Product, CleverTap

Jay is a part of the Product Team at CleverTap. One of the earliest members of the team, Jay has seen and guided the product to generate multi-million dollars in revenue to date. Jay has been building data science enabled capabilities in the B2B space over the past 5 years

Jay Magdani

Head - Product, CleverTap

15:30 - 16:05

STRATEGY TO WIN

Quickfire Insight

Topic

Visionaries in their own right, some entrepreneurs are trendsetters too. Here’s our special panel dedicated to these outstanding technology-enhanced product and service revolution.

CHANGEMAKER: Hostel living can be a trendy alternative. It is an affordable option, as well. Zostel tells us how it has innovated this trend to make it rise up to the occasion and demand.

SPEAKER : Dharamveer Singh Chouhan, Co-founder & CEO, Zostel

TRANSFORMER: The MAGIC of buying property online – How did India’s largest Real Estate Internet Company simplified home buying

SPEAKER : Karan Primlani, Head – Corporate Dev, Operations and Business Head Owner Services, MagicBricks

16:05 - 16:50

Startup Session Powered by 100 Watts

Topic

Role of Startups in bringing innovations in retail and eCommerce business

SPEAKERS : Bhavish Sood, General Partner at Modulor Capital and Mentor 100Watts
Priya George, Consultant, Co-Founder, Sentient Scripts
Vishal kapil, CTO, Marks and Spencer Reliance India Ltd.

Sunny Nandwani, Founder and CEO, Acuver Consulting
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

16:50 - 17:30

Marketing in the #NewCommerceOrder

Topic

What does it take to be a New-age CMO

The new-age CMO is the one who interprets consumer behaviour with prowess and brings to the front possibilities that are tailormade to the customer in every way. But how does he/she do it? What is the mantra to become the new-age CMO? This session has all the insights you would need to up your A-game!

SPEAKERS : Kanika Mittal, Business Head, Twitter India
Kanika Nijhawan, Head of Marketing, Reebok
Gautam Kapoor, Co-Founder & COO, Shiprocket
Rahul Garg, CEO & Founder, Moglix

Subhajit Mazumder, Director, KPMG
MODERATOR: Punit Modhgil, Marketer at large

18:00

Closing Remarks

Select date to see events.

Locations

VENUE

The Leela Ambience Gurugram

National Highway 8, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana 122002

Get directions

Get to the venue

TRAIN

The nearby station is Moulsari Avenue Metro Station which is 0.5 kms from the hotel

AIRPORT

Nearest Airport: 5 kms / 15 minutes, While taking the taxi from Delhi Airport (DEL) to The Leela Ambience Gurugram is the fastest option

TAXI

While taking the taxi from Patel Nagar Station to The Leela Ambience Gurugram is the fastest option and takes around 19 min

HOTEL

The Leela Ambience Gurugram

The Leela Ambience Gurugram Hotel & Residences represents luxury living at it finest. One of the most vibrant 5 star hotels in Gurugram..

Hotel website

Gallery

FULL GALLERY

Insights

vamtam-theme-circle-post

Category e-Commerce Delivery Conclave

FUTURE READY WAREHOUSING

admin

July 30, 2019

It’s an interesting time for those making decisions about warehouse technology since automated systems have...

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Category Analysis, Internet Technology

Data Analytics: the science to decoding consumer behavior & business growth

admin

July 26, 2019

Today every business generates loads of customer data but often organisations do have the right...

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Category Internet Technology

Contactless Cards becomes a new payment technology

admin

July 18, 2019

Contactless technology revolutionizes everyday purchasing experiences of consumers throughout the world. This ramps up the...

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Category Internet Technology, Store Technology

Deploying an Endless Aisle omnichannel strategy

admin

July 12, 2019

Given the current competitive environment, every retailerwants to offer their customers as many product choices...

vamtam-theme-circle-post

Category SUPPLY CHAIN

Same-Day Delivery: The next step of e-commerce

admin

July 5, 2019

Same day delivery is the latest trend and a challenging service in the e-commerce industry....

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Category AI, SUPPLY CHAIN

Leveraging AI to innovate automation in supply chain

admin

June 28, 2019

With new innovative technologies, such as Artificial Intelligence (AI) and the Internet of Things (IoT),...

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Category Industry Beat

Restaurants of the future

admin

June 21, 2019

Kiran Komatla, Vice President–IT at Burger King India explains how technology and innovation are creating...

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Category Digital Payments

Is India moving towards Cashless economy?

admin

June 4, 2019

Digital payments have evolved hugely in recent years, with contactless payment cards technology and the...

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Category Customer Equity

Focusing on customer equity

admin

May 31, 2019

Most retailers have tons of consumer digital data with little idea of how to use...

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Category Cloud Computing

CLOUD COMPUTING – THE CORE FOR BUSINESS DATA WAREHOUSING

admin

May 30, 2019

What will be cloud computing strategies for 2020 Cloud Computing have made an underlying promotion...

700+

20+

400+

73%

200+

ICS 2020

Partners at ICS Delhi

Speakers at ICS Delhi

Company: Maspar

Position: Director

Director

Maspar

Company: Nykaa Fashion

Position: CEO

CEO

Nykaa Fashion

Company: Parfait India

Position: Managing Director

Managing Director

Parfait India

Company: EaseMyTrip.com

Position: Head - Digital Marketing

Head - Digital Marketing

EaseMyTrip.com

Company: REVV

Position: VP Marketing

VP Marketing

REVV

Company: Tata Starbucks

Position: GM - IT Innovation

GM - IT Innovation

Tata Starbucks

Company: SAP

Position: Customer Experience Solution Advisor

Customer Experience Solution Advisor

SAP

Company: Fabindia

Position: Head Ecommerce

Head Ecommerce

Fabindia

The Knowledge TRIAD

ICS 2020 EDGE

Past Partners

Schedule

Topic

Topic

Topic

SPEAKERS : Lalit Agarwal, CMD, V-Mart Retail Limited Soumya Kant, Founding Member, Clovia.com Tarun Tiwari, Director Product, NYKAA MODERATOR: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

Topic

Topic

Topic

Topic

Everywhere Commerce – Making every interaction shoppable, across the entire customer journey.

Topic

SPEAKERS : Gaurav Tejwani, Product Head, NYKAA Venkat Nott, Founder and CEO, Vinculum Group MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

Topic

SPEAKERS : Sahil Jain, Co-founder & Head-Sales, Dineout MODERATOR:Raghav Kumar, Head Customer Marketing, CleverTap

Topic

Topic

SPEAKER : Dharamveer Singh Chouhan, Co-founder & CEO, Zostel

SPEAKER : Karan Primlani, Head – Corporate Dev, Operations and Business Head Owner Services, MagicBricks

Topic

SPEAKERS : Bhavish Sood, General Partner at Modulor Capital and Mentor 100Watts Priya George, Consultant, Co-Founder, Sentient Scripts Vishal kapil, CTO, Marks and Spencer Reliance India Ltd.

Sunny Nandwani, Founder and CEO, Acuver Consulting MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

Topic

SPEAKERS : Kanika Mittal, Business Head, Twitter India Kanika Nijhawan, Head of Marketing, Reebok Gautam Kapoor, Co-Founder & COO, Shiprocket Rahul Garg, CEO & Founder, Moglix

Subhajit Mazumder, Director, KPMG MODERATOR: Punit Modhgil, Marketer at large

Topic

Topic

Topic

SPEAKERS : Lalit Agarwal, CMD, V-Mart Retail Limited Soumya Kant, Founding Member, Clovia.com Tarun Tiwari, Director Product, NYKAA MODERATOR: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

Topic

Topic

Topic

Topic

Everywhere Commerce – Making every interaction shoppable, across the entire customer journey.

Topic

SPEAKERS : Gaurav Tejwani, Product Head, NYKAA Venkat Nott, Founder and CEO, Vinculum Group MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

Topic

SPEAKERS : Sahil Jain, Co-founder & Head-Sales, Dineout MODERATOR:Raghav Kumar, Head Customer Marketing, CleverTap

The Knowledge
TRIAD

SPEAKERS : Lalit Agarwal, CMD, V-Mart Retail Limited
Soumya Kant, Founding Member, Clovia.com
Tarun Tiwari, Director Product, NYKAA
MODERATOR: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

SPEAKERS : Gaurav Tejwani, Product Head, NYKAA
Venkat Nott, Founder and CEO, Vinculum Group
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

SPEAKERS : Sahil Jain, Co-founder & Head-Sales, Dineout
MODERATOR:Raghav Kumar, Head Customer Marketing, CleverTap

SPEAKERS : Bhavish Sood, General Partner at Modulor Capital and Mentor 100Watts
Priya George, Consultant, Co-Founder, Sentient Scripts
Vishal kapil, CTO, Marks and Spencer Reliance India Ltd.

Sunny Nandwani, Founder and CEO, Acuver Consulting
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

SPEAKERS : Kanika Mittal, Business Head, Twitter India
Kanika Nijhawan, Head of Marketing, Reebok
Gautam Kapoor, Co-Founder & COO, Shiprocket
Rahul Garg, CEO & Founder, Moglix

Subhajit Mazumder, Director, KPMG
MODERATOR: Punit Modhgil, Marketer at large

SPEAKERS : Lalit Agarwal, CMD, V-Mart Retail Limited
Soumya Kant, Founding Member, Clovia.com
Tarun Tiwari, Director Product, NYKAA
MODERATOR: Siju Narayan, Retail & Consumer Industries Business & Technology Practioner

SPEAKERS : Gaurav Tejwani, Product Head, NYKAA
Venkat Nott, Founder and CEO, Vinculum Group
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

SPEAKERS : Sahil Jain, Co-founder & Head-Sales, Dineout
MODERATOR:Raghav Kumar, Head Customer Marketing, CleverTap

SPEAKERS : Bhavish Sood, General Partner at Modulor Capital and Mentor 100Watts
Priya George, Consultant, Co-Founder, Sentient Scripts
Vishal kapil, CTO, Marks and Spencer Reliance India Ltd.

Sunny Nandwani, Founder and CEO, Acuver Consulting
MODERATOR: Ranjit Satyanath, CIO, Infiniti Retail Ltd. (Croma)

SPEAKERS : Kanika Mittal, Business Head, Twitter India
Kanika Nijhawan, Head of Marketing, Reebok
Gautam Kapoor, Co-Founder & COO, Shiprocket
Rahul Garg, CEO & Founder, Moglix

Subhajit Mazumder, Director, KPMG
MODERATOR: Punit Modhgil, Marketer at large