Customer habits and behaviour has undergone a sea change over the last few decades. Now with the pandemic, customer affinity and perception towards shopping is moving on a digital path. Businesses are now leveraging digital path to ensure they reach their customer in every possible way and adapt to this altering need. Asking how? Well, focusing on Internet business will help brands, retailers and services win more business, gain more visibility, and acquire more customers. At this crossroads we look to bring the industry stakeholders together and build a “A New Internet Safari” which is inclusive in all aspects of the business.
Internet Technology Conclave
Experience of an in-person event with the flexibility of location independence!
The virtual Summit experience will replicate the traditional in-person event with opportunities to interact with speakers, visit exhibition booths and network with other attendees in a virtual environment on the web
Chairman Global Retail Group & UK Head of Retail | KPMG LLP
An experienced international business professional with over 15 years’ experience in advisory, research, and analytics focused on the retail and consumer goods sectors. Paul was previously the Group Managing Director at Planet Retail. Paul co-chairs the KPMG/Ipsos UK Retail Think Tank as well as the European Retail Think Tank Next Generation Retail.
08th October 2020 I 11:00 am to 11:30 am
8 World Class speakers will provide the most useful hints about your next projext and give you a fresh breeze of true inspiration for special ideas and innovative concepts.
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As entire countries come under quarantine orders and consumers around the world start to shun human contact, brands and retailers are scrambling to adapt to the #NewNormal. They recognize the global response to the novel COVID-19 virus will have a significant impact on their business. The White Paper will focus on 1) Managing Demand Fluctuation due to zoning and containment 2) Shoring up Cash Reserves 3) Protecting the People and how do you manage workforce 4) Supplychain disruptions across geographies.
The Next Digital Horizon: Building Capabilities for a new world
The true convergence of customer experience & commerce in the connected world
The path to cognitive retail – applying AI to create experience across value chain
How do you build trust and engagement with customers through a differentiated Omnichannel strategy
The Gamechanger for Consumer Businesses Achieving Advanced Insights and AI for Analytics - How does data science and machine learning fit within organization’s analytics and AI strategies
Maximising supply chain efficiency for an Omni-demand customer. Adopting a segmented supply chain and inventory model helps to strike the balance between agility and efficiency.
How do businesses adapt to evolving landscape of digital media and the rise of OTT Platform across geographies?
Let's look at how the world is reviving storefronts at every touchpoint to make the customer feel safe and comfortable in the #NewNormal. We present a virtual tour of retail experiences in New Normal from Singapore, Dubai, Sydney and Mumbai
Building a customer first marketing approach - Analysing Customer preferences, channels and data to enable a targeted & personalised marketing
Leveraging automation tools to engage with you customer at every step of their journey, and deliver targeted campaigns based on their preferences
Exploring how the rise in Income and Internet Facilities drive Online Food Delivery Market in India. Understanding how businesses are built around deliveries.
From war of Cards to war of Wallets and now cryptocurrency - Enabling a new digital economy in India to augment the speed of internet business
Building a collaborative strategy of various stakeholders like brands, 3PL and logistics companies to maximise operational efficiencies
Analysing business requirements to evaluate delivery innovation which can drive ROI and bring better customer experience