Mobile commerce has become a worldwide phenomenon, with customers now shopping at home, in stores and on the go, no matter where they are in the world. Offering outstanding personalized customer experiences has also become essential. The lines between the online and offline channels are now especially blurred, and customers demand options like Buy Online, Pickup In Store (BOPIS). What’s more, today’s shoppers are all about “retailtainment” where shopping is a leisure activity they truly enjoy.
The Internet Commerce Summit (ICS) has been conceptualised as a premium new technologies forum that showcases right solutions which the industry needs. ICS focuses on the 3 critical Value Chains namely Technology | CX & Customer Service | Supply Chain & Order fulfillment.
In continuation to our vision to deliver knowledge, share & nurture learning experiences with unique content delivery for brands, retailers, and eCommerce companies, we are proud to announce the 5th edition of – THE INTERNET COMMERCE SUMMIT (ICS) scheduled on 10 – 11 JUNE 2021. Packed with real success stories and actionable strategies, this highly immersive two-day event focuses on successful digital approaches and brings together high-level thinkers and practitioners for a dynamic and informative conversation in a relaxed and open, knowledge-sharing environment.
The purpose of ICS is to hear trusted insights on how B2C & B2B retail commerce leaders are overcoming issues by identifying and exposing different approaches to the same market challenges and opportunities. Respected leaders and industry stalwarts will share their insights and experiences of successfully operating in this diverse geography.
