Saji Abraham

Zurich International Life
: Head of Client Services - Middle East

I am responsible for service delivery to our customers and partners across Zurich’s retail and corporate life businesses in the Middle East. Creating fulfilling and enriching experiences that are compelling for our customers who interact with our brand is exciting. With over 16 years of experience in service delivery, I have been at the forefront of many key transformational initiatives that brought services online, helping our customers take control of their policies and manage them at a place and time that is convenient for them. Validation from customers in the form of satisfaction scores and continued adoption of what we delivered has been personally rewarding.

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16 - 17 Mar, 2023 | Dubai, UAE ★ August 2023 | Mumbai, India