WORLD PROFESSIONALS
THE SPEAKERS
Enjoy the speeches from the best worldwide architects all in one place
SPEAKERS AND DATES
THE PROGRAM
Enjoy the speeches from the best worldwide architects all in one place
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Satish Meena, Senior Forecast Analyst, Forrester India
10:00 am remove 10:10 am
keyboard_arrow_downINTRODUCTION TO ICS 2020 AND A VIRTUAL TOUR OF VARIOUS ACTIVITIES AT ICS 2020
Siju Narayanan, Chief Experience Officer, RexEmptor Consult
10:10 am remove 10:30 am
keyboard_arrow_downTHE 2020 DIGITAL RETAIL CX: THE NUMBERS, THE INSIGHTS, AND THE OPPORTUNITIES
Earlier this year, Forrester polled over three thousand Indian customers about their experiences with leading digital retail brands. What insights do the numbers reveal? How has the Indian consumer changed through the pandemic? And what opportunities lie ahead for digital retail brands in the sub-continent? Join Forrester analysts Amit Bhatia and Satish Meena to hear more about the state of digital retail CX this year and what prospects the future can bring
Amit Bhatia, Senior Analyst (CX), Forrester IndiaSatish Meena, Senior Forecast Analyst, Forrester India
10:35 am remove 10:55 am
keyboard_arrow_downCUSTOMERS & THE NEW REALITY – PREPARING THE BUSINESS FOR EVOLVING CONSUMER NEEDS, BEHAVIOURS AND EXPECTATION
Saloni Nangia, President, Technopak
11:00 am remove 11:25 am
keyboard_arrow_downSUSTAINABLE. RESILIENT. PREPARED: BUILDING A RETAIL ECOSYSTEM FOR THE #NEWNORMAL
Times have changed. Now, with the pandemic playing the cards, we hardly have any control over the market and its functions. Every retailer and brand is tweaking their working patterns to suit the need of the hour. What is the right approach to remain steady in business? How to navigate the rough seas without losing control?
Paul Martin, Chairman Global Retail Group & UK Head of Retail, KPMG LLP11:30 am remove 11:55 pm
keyboard_arrow_downKEYNOTE ADDRESS - NEXT DIGITAL HORIZON: BUILDING CAPABILITIES FOR A NEW WORLD
Manish Tiwari, VP, Amazon India
12:00 pm remove 12:15 pm
keyboard_arrow_downDELIVER COMMERCE EVERYWHERE – FREEDOM TO CUSTOMER TO CHOOSE YOU
John Goldrick, Vice President, Commerce GTM and Strategy, SAP
12:20 pm remove 12:40 pm
keyboard_arrow_downOMNICHANNEL PLAYBOOK LAUNCH:
by Piyush Chowhan, Retail Strategist
Prof Subrat Sarangi, MICA
1:00 pm remove 1:20 pm
keyboard_arrow_downPRODUCT DEMO BY ACUVER
Sachin Bansal, Founder at Cuebook
1:25 pm remove 2:00 pm
keyboard_arrow_downCULTURE, CHANGE AND AGILITY: ENABLING CUSTOMER CENTRIC DIGITAL COMMERCE IN AN EVOLVING WORLD
Vidya Laxman, Director Technology, TESCO
2:10 pm remove 2:25 pm
keyboard_arrow_downNEVER BEFORE SEEN NEXT GENERATION METHODS TO SCALE YOUR FASHION & LIFESTYLE BUSINESS
Ganesh Subramanian, Founder & CEO Stylumia
2:30 pm remove 2:40 pm
keyboard_arrow_downPRODUCT DEMO BY SAP
2:50 pm remove 3:50 pm
keyboard_arrow_downSIX FEET ECONOMY: RE-ORIENTING RETAIL WITH A TECH SHOT
Kumar Sambhav Verma, Sr. Vice President & Head OmniChannel - Asia, Bata
Piyush Kumar Chowhan, Group Chief Information Officer, LuLu Group International
Aniruddha Banerjee, Executive Committee Member & Senior VP - Supply Chain Management, Spencers Retail
Jamshed K Daboo, Independent Advisor -Consumer, Retail, Hospitality
Anil Shankar, CIO, Shoppers Stop
Sunny Nandwani, Founder & Managing Partner, Acuver Consulting
Moderated by Arun Gupta, Ex CIO, Master IT
Strategist, Consultant, Coach & Mentor
4:00 pm remove 5:00 pm
keyboard_arrow_downTECHNOCREATIVITY: THE ROI OF CUSTOMERCENTRIC MARKETING IN A DIGITALLY DISRUPTED WORLD
Amit Sethiya, CMO, SYSKA Group
Prachi Mohapatra, CMO, FBB
Sukhleen Aneja, CMO & Marketing Director, RB Hygiene, South Asia
Jahid Ahmad,Head Digital, HDFC Bank
Moderated by: Punit Modhgil,Marketer | Entrepreneur | Seeker
5:05 pm remove 5:20 pm
keyboard_arrow_downPRODUCT DEMO BY CUTTING CHAI
Reuben Pandian, Co-Founder & COO, Cutting Chai Technologies
5:05 pm remove 5:20 pm
keyboard_arrow_downDECODING CONSUMER IN THE #NEWNORMAL
Rithish Saralya, VP - Engineering, RedBus
Manoj Patel, House of Anita Dongre
Swapnil Tripathi, Chief Business Officer,
RailYatri.In
Kunal Mehta, CIO & Startup Mentor
Moderated by Subhajit Mazumdar, Director, Strategic Growth, Microsoft India
Prejecting with the nature
Terry Dupoint 
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Sustainable growth of the metropolis
Kengo Akuma 
Gary Hallway 
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Top buildings of this decade
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Architecture with the heart
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Constructional innovation for the energy saving
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Using curves in architecture
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Important Facts About Architecture in 2021
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