Key Speakers at ICS Mumbai
Position: Chief Mentor
Ajay Aggarwal qualified as an engineer and turned to entrepreneurship after twenty years of corporate life, rising to senior positions in fledgling IT companies of the time. His creative vision manifested in various ventures, including India’s first Point of Sale (POS), SmartShop by Seacom, in 1996, and India’s first online marketplace, KLISMA, in 2009. Approaching sixty, Ajay retained the youthful energy of entrepreneurship and began working with startups in retail technology and ecommerce, sharing concepts and strategies, and aiding their growth in different roles, including as an investor. Some of these are online food portals, Artificial Intelligence (AI) and POS technology platforms. He enjoys learning new things and innovating in this space. Over the years, much of Ajay’s creative energy and passion for quality living manifested in social causes (such as attempts to bring a sense of the benefits of order to Pune’s road traffic – a continuing crusade!) His family and friends always enjoyed his gourmet cooking and his abundant garden, and this has grown into a passion to influence others to grow their own fruit and vegetables, as he does in his rooftop farm.
Company: Tata Starbucks
Position: GM - IT Innovation
I am an IT professional with 16 plus years of experience across Information Technology and Retail organizations. Currently moved as General Manager – IT innovation at Tata Starbucks. In my previous capacity as Head –IT, Trent Hypermarket Pvt. Ltd. I have worked extensively on the company’s transformational projects, Cloud & Mobility Platforms, Retail Analytics, Enterprise systems and Security & Information management systems.
Prior to Trent Hypermarket, I have worked with Cybage Software as a Solution Architect in the retail CoE focusing on digital and e-commerce solutions. Having worked with companies such as Future Group, Wadhwan Retail and Zensar Technologies has also given me vast techno-functional experience. In my career as a technology consultant, I feel extremely passionate about using the latest in technology to provide business solutions to accelerate growth.
The areas that challenge my interests are Artificial Intelligence, ML, Blockchain and robotics and I am always keen to enhance processes to up the customer experience in my organizations
Company: Myntra & Jabong
Position: Head of Business
Ayyappan R is Head of Business at Myntra & Jabong. He took over the role after serving the Flipkart group for over 6 years in various leadership roles across categories. Prior to assuming his role at Myntra Jabong, he was the Senior Director for the smartphones category, the largest category at Flipkart. During his tenure, he has helped build and scale the furniture, IT and electronics businesses for the group.
Ayyappan has over 10 years of experience, with a proven track record of building businesses from scratch and scaling them. He has contributed significantly to making Flipkart the number one retailer in the country for Smartphones, with a 25% market share – the highest for any single retailer in the world. He won ‘The Economic Times Young Leader’ award in 2010
Prior to his stint with Flipkart, Ayyappan was associated with ITC Ltd, where he served in the Grocery, Foods and Cigarettes division. He began his career as a Software Development Engineer at Siemens where he was writing software for mobile network components
Ayyappan holds a PGDBM in Marketing and Finance from XLRI Jamshedpur and a Bachelor of Engineering in IT from St. Joseph’s college of Engineering.
Position: Chief Executive Officer
Banwari Lal Sharma is Chief Executive Officer (New Cars) at CarWale and CarTrade. A Bachelor of Engineering in Computer Science, he was one of the founding members of CarWale. Apart from managing business, his experience of more than 16 years spans across product management, technology, marketing and content. He has adequate understanding of Indian auto ecosystem, automotive consumer behaviour and digital.
Company: Vista Print
Business & Marketing professional with 20+ years of experience in Driving Growth and Profits
Areas of Experience: Business Leadership, P&L Management, Brand Building, Advertising, Online Marketing, Online Product Management, New Product Launches, Sales, Analytics, Consumer Research
Industries: E-commerce, FMCG, Entrepreneurship
Position: Chief Category Officer
Hussaine currently resides as the Chief Category Officer at Pepperfry wherein he is responsible for scaling Pepperfry’s house brands portfolio and growing the market for Pepperfry’s marketplace brands.
Bringing over 20 years of experience, he has been associated with Pepperfry since its initial days and has played a pivotal role in building Pepperfry’s robust furniture portfolio in addition to leading some key initiatives and business projects for the organization. In the last 7.5 years, Hussaine’s contribution in growing the furniture business by 3X for Pepperfry has been commendable.
Prior to this, he has worked across marketing, sales and product management roles in leading companies like eBay India, Tata AIG Life Insurance and ICICI Bank among others.
He holds a Diploma in International Trade Management Import / Exports from NMIMS and MBA in Marketing from North Maharashtra University.
Jacob Singh is the CTO of Grofers – the largest online grocery retailer in India – where he heads the product & engineering team. His goal is to push innovation to the edges of the organization, where every member feels fully empowered to not just do, but think, dream, test and refine their own vision.
Some highlights of his work so far:
1. In 2 years, Scaled the tech organization from 80 to 220 people, $60MM to $500MM in GMV
2. Led agile transformation which moved the team from 2 months to 2-week releases and now into continuous deployment.
Previous to Grofers, he served as the country head of Acquia – the Drupal company – and held numerous roles across the US and India. Some of his accomplishments include:
1. Extend team of 70 members building enterprise CMS for clients such as Fox, Warner Bros, Novartis, and Pfizer.
2. Partnerships with major SIs including Wipro, Mindtree, TechM, TCS, Cognizant, Sapient Nitro
3. Keynoted all major Drupal conferences, regular speaker at eTailing and Open Source events.
Position: Director – Business Development
Jagadeesh is working with Dunnhumby for 2 years in Business Development. He is handling India & South Asia markets for Business Development. He believes the core reason of his role in dunnhumby is to provide solutions to the Client Business issues and utilise the various dunnhumby offerings to create a compelling solution that provides best value for the Client and the Client’s client.
Throughout his career of 24 years he has been in Solution Selling – a profession that requires a lot of time and dedication in understanding the Client needs and have a firm understanding of this working in various industries and verticals and managing multiple large complex deals. Prior to joining dunnhumby Jagadeesh has worked for Nucleus Software as a Sales Head – India & SAARC and Orange Business Services as a Sales Director.
Being from a business family background, I always felt of pursuing my career in business management.
My first 2 years of experience after graduation (B.com) was at a Departmental store where I was responsible for optimizing business by setting up processes for buying, operational activities, training sales staff, control inventory, understand consumer demands and take new initiatives like changing the layout of the store and Visual merchandising. This experience helped me nurture my interest in retail and so I went for my post graduation in Retail Management.
Two years in B School helped me further develop my skills. With every week store visits to Big Bazaar, Pantaloons, Food bazaar I got practical exposure to Store operations management and SOP’s. I also undertook summer project with Big Bazaar. I also won awards in various intercollegiate competitions.
Then came along an opportunity to work with a start up firm called FutureBazaar.com. During my 4 years of experience, I learnt and took various initiatives of building Institutional Business, developing Vendor Network for categories like apparels, General merchandise and Electronic products. Post this I took up responsibility to develop Future Group’s online electronics store called Ezone.com. Here I dealt with the Ezone team, understood the offline electronics business and then replicated the same online to optimise the electronics sales. Working closely with marketing team (BTL, ATL, SEM), Operations & Logistics (warehouse, Order life cycle), Customer service team, Call centre sales team, Technology, Finance and editorial team helped me understand their role better and develop myself further…
After Future Group, got opportunity to work in Tata Croma (winner of numerous retail practises awards) as buyer for Croma Stores. This has helped me understand offline and online retail to a large extent.
Now on Entrepreneurial Innings at onlinebecho.com, ecommerce consultancy firm.
Specialties: Business Development & Sales
Active Involvement in ‘Start Up Business’
Category Management (Buying & Merchadising, Assortment Planing, Inventory Allocation and Control)
Developing & Implementing Business processes
Vendor Tie Ups and Mgnt
Online catalogue & Content Mangt
REM, SAP R3, SAP CRM, ATG Platform, Tinla.
Category & Online Sales Manager
Position: Founder and CEO
Junaid Ahmed is the Founder and CEO of GetSetHome.com with over 18 years of experience in technology and eCommerce domain with a focus on building business verticals, exploring new avenues, strategic development to add efficiency and growth.
Prior to launching GetSetHome, Junaid was an integral part of BookMyShow team for over 12 years. He was heading Strategic Development for BookMyShow with a focus to add large format music and sporting events such as IPL, ICC World Cup, Formula 1, Sunburn and any more.
Position: Head-IT, Lifestyle Business
Kunal started his career 19 years ago as a Senior Programmer with Baz Software where he carried out business analysis, database and systems design, client engagement, software development, UAT and training on multiple technologies for over two years. In 2003, he joined Nilkamal Ltd and later became the IT Head for its @Home retail stores. In also did a short stint with Johnson & Johnson where he mapped the business processes of its pharmaceutical division to the existing systems and develop customized applications. In May 2005, he joined Reliance Retail where he was part of the core team for systems design and rollout of Storeline systems (Retalix) software for various formats of Reliance Retail stores. He also managed IT operations, governance, rollout and support of 30 Reliance Fresh stores, helping it migrate from the legacy systems of Sahakari Bhandar. In October 2007, he joined Unisource, the global procurement hub for Steve & Barry’s retail chain. As a SAP Project Manager and Business Analyst, he led a team of business systems analysts to implement SAP and develop supporting systems for various functions for India and US operations.
In September 2008, he joined Trent Hypermarket Ltd as Head – IT. During his seven years in the company, Kunal drove a digital transformation initiative to integrate all IT systems and processes under a uniform infrastructure. Currently, as GM-IT, Lifestyle Business for Raymond Ltd, Kunal is responsible for creating the company’s IT strategy and framework for the enterprise as well as digital and omni-channel business.
Position: Chief Operating Officer
I am creating the next generation of Online Sellers as the COO at Coutloot, India’s largest O2O platform for anyone in India to sell in just 30seconds.
We want to help small businesses grow by solving their problems through Internet technology. We fight for the little guy. Since our inception, we have helped millions of small businesses to achieve a brighter future.
An Engineer from Mumbai university, through my former professional experience at Nielsen India, I have acquired proficiency in the cross-functional realm of technology & FMCG consulting, supply chain management and analytics. My interest lies in a technically balanced understanding of these areas to build a seamless product for micro-entrepreneurs, providing a localized platform & quality supply straight from manufacturers internationally to help an offline retailer get his business digitized.
Company: Scootsy Logistics Pvt. Ltd.
Position: Chief Operating Officer
I possess 18 years+’ of diverse experience across E Commerce, FMCG & Telecom e.g Swiggy, Airtel, Reliance Telecom, PepsiCo Fritolay, HUL, Mondelez & Amazon -in Individual & Leadership roles, handling General & Modern Trade sales assignments, in India, Nepal, Bhutan, Indonesia & Malaysia.
I have been privileged handle a wide spectrum of roles across both Business and Operations i.e. Logistics & Transportation for Last Mile at Amazon, India as well as Sales, Trade Marketing, Customer Marketing, Go-To-Market, Key Account Management in various FMCG organizations. This wide spectrum of experiences i.e. across geography/function/channel and role has helped me succeed in leading at scale as well as exceeding organization goals in a highly dynamic career and business environment
I am currently working as COO for Scootsy, a premium delivery business in India
Position: CEO and Co-founder
Niki is the CEO and cofounder of Fountain9 that specializes in automated AI based forecasting and optimization solution for companies that deal with scale and complexity of wide variety of products and vast distribution networks (for eg. retails, FMCG and ecommerce companies).
Prior to starting Fountain9, Niki worked in the US for 8 years and more recently at Google in San Francisco as the Head of Strategy and Analytics for Google Fiber. Before that she was with American Express in New York as the Director for Risk and Information Management. Her career has been focussed in the field of data science and its applications for solving various business problems ranging from forecasting demand, understanding customer segments to ROI optimizations and pricing strategies.
In terms of her education, she did masters in Information Systems Management from Carnegie Mellon in Pittsburgh with focus on machine learning and engineering in Electronics and Telecommunication from KJ Somaiya College of Engineering in Mumbai. She recently moved back to India and started Fountain9 earlier this year.
Position: Chief Product Officer (CPO)
Radhika Binani is the Chief Product Officer at Paisabazaar.com. She comes with a rich experience of over 14 years in the financial services and distribution space, having worked with organizations like Citibank and Unilever. Before taking up this role, Radhika was the Director of Digital Marketing for both Policybazaar.com and Paisabazaar.com.
Prior to joining the company, she was Program manager at Michael and Susan Dell Foundation, her goal was to provide capital towards building strong organizations in the for-profit social space.
Radhika is an engineering graduate from Anna University, Chennai and holds a Post Graduate Diploma from IIM Bangalore
Company: Infiniti Retail Ltd. (Croma)
Over 24 years of work experience handling Technology and Systems across industries such as Retail, E-commerce, Banking, Media, IT consulting and Logistics. Currently helping my company leverage Digital towards Transformation of Customer Experience.
Tech Stack: SAP Hybris 6.7, Sterling Order Management System (OMS), RPA (UIPath)
Position: Capability Director (APAC)
Rob has worked for dunnhumby for two years. His first role was as a Capability Director for the UK, implementing Price & Promotion solutions into Tesco UK. This year he has relocated to Bangkok and is now Capability Director for APC, working with clients in SE Asia, Australia and New Zealand.
Prior to joining dunnhumby Rob spent 28 years working for large Grocery Retail companies including Tesco (UK and Asia), Woolworths (Australia) and Big C (Thailand). He held numerous commercial and operational roles, but for most of the last ten years he focused on Marketing Operations – things like Trade Planning, Customer Loyalty and Price Perception.
Company: Microsoft India
Position: Country Head - Modern Workplace
Samik leads Microsoft Modern Workplace in India, which includes the productivity platforms of Microsoft Office, Windows, as well as Enterprise Mobility and Security. He assumed this role from July 2018 and leads strategy for the entire suite of Microsoft Modern Workplace.
Prior to this, Samik was Country head of Microsoft Dynamics. He designed and executed go-to-market strategy for Microsoft Dynamics across all market segments, industry verticals, products and partners, and catapulted the business to great levels of success.
Before joining Microsoft, Samik worked with Oracle for 11 years, serving over the years as Head of CRM business, Head of Banking & Financial applications business and Head of the Mid-market applications business.
In addition, Samik serves on the Board of EmployWise, an integrated SaaS based Hire-to-Retire HR solution. As a board member, he lends his years of experience to advise EmployWise™ on best practices around Marketing, Sales & Channel strategy
Samik is also on the Advisory Council of Breakthrough, a non-profit organization committed to eradicating violence & discrimination against women & girls. In this role, he advises Breakthrough on ways to improve effectiveness. He also works at grass root levels to interact, inspire & help young girls realize their potential
With nearly 25 years’ of experience spanning multiple functions, industry and geographies, Samik brings deep knowledge, innate understanding of customers and a rare finesse to everything he does. By combining skills like strategy, execution and strong people management, Samik turned around businesses and made his mark in India, Singapore and Malaysia.
Samik has a graduate degree from Delhi University, and an MBA from the FORE School of Management, New Delhi.
Position: Chief Technology Officer
A 20+ year technology and product veteran, Sanjay brings in diverse experience – building database engine at Oracle Corp, payment web services at Amazon Web Services and e-commerce platforms ground up at Tradus.com (Naspers owned) and 99Acres. Sanjay is an entrepreneur at heart and is passionate about leading high impact teams and creating Internet scale technology products. His startup Clearsenses was acquihired by Naspers
He earned a MS in Computer Science from University of California Santa Barbara, MS in Computer Science from University of Pune and Bachelors in Mathematics from St. Stephens College, New Delhi.
He is also an ultra-runner and triathlete.
Position: SR FORECAST ANALYST, TL
Satish is a senior forecast analyst and team leader on the ForecastView team in the New Delhi office, which is responsible for producing all of Forrester’s consumer market forecasts. He focuses on consumer technology adoption, online retail, digital-influenced retail, mobile payments, and smart home devices.
Satish often appears on TV and comments in the press on the online retail and consumer internet industry. He has been quoted in The New York Times, The Wall Street Journal, Economic Times, Bloomberg, Quartz, CNBC, and Forbes.
Previous Work Experience
Prior to joining Forrester, Satish worked with investment banking support teams and as an analyst for a global market research firm. He was responsible for the analysis and forecasting of mobile telephony and broadband markets in the MEA region.
Satish received his bachelor’s and master’s degrees in electrical engineering from Indian Institute of Technology (IIT) in Bombay, India.
Subhajit has 13+ years of experience in consulting industry, encompassing client relationships, delivery and leadership. He works across strategy, design, process and takes ideas to execution. Currently he’s a Director with the Customer & Operations practice within Management Consulting, KPMG India, focused on Retail & Consumer Products industry. He has 6+ years of prior experience at this focus intersection (Strategy & Operations; Retail & Consumer Products) across Infosys Consulting and EY.
He’s a Certified CX trainer (KPMG Global Customer CoE) and an empaneled Associate Trainer for APICS, USA (http://www.apics.org/careers-education-professional-development/courses/recognized-instructors).
He has co-designed a credit course on Consulting (elective course) for IIM Kashipur, full-time PGP course and is a Learning Advisor for ‘C2 – The Core of Consulting’ immersion course for B-school graduates hired for Management Consulting practice, KPMG in India.
He has co-authored thought leadership publications within firms that he has worked for as well as National / International conferences. He has been an invited speaker at premier B-school campuses and Industry forums. He sits on the e-commerce committee of CII National for FY20 with focus on shaping policy.
Company: Reliance Retail
Position: Sr. Vice President / Head-IT
Vikram Idnani joins the retail company from Trent, where he served an 11-year stint as the Head-IT. At Trent, he also the Chief Ethics Counsellor.Aside from being a retail CIO, Idnani has worked as a consultant for TCS, Syntel, and Hi-Tech Consultants. Idnani has 23 years of global experience, spanning 9 years in the US and the rest of India. Prior to joining Trent in 2006, he consulted for International Retail and Consumer Goods firms including Borders, Home Depot, K-Mart, PepsiCo and interned at JD Williams (UK). He has also worked with Airlines, Finance, Home Building and Healthcare industries.
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