Internet is Revolutionising Human Behaviour with
Sudden Surge of Products & Services

Growing Demand

  • India is the fastest growing market for the ecommerce sector.
  • Being driven by a young demographic profile, increasing internet penetration and relative better economic performance, India's E-commerce revenue is expected to jump from US$ 39 billion in 2017 to US$ 120 billion in 2020, growing at an annual rate of 51 per cent, the highest in the world.

Increasing Investment

  • The recent rise in digital literacy has led to an influx of investment in e-commerce firms, levelling the market for new players to set up their base, while churn out innovative patterns to disrupt old functioning.
  • Private equity and venture capital investments in the e-commerce industry in India touched a record US$ 11.2 billion in the first half of 2017, a 41 per cent rise over last year.

Attractive Opportunities

  • A lot of India's blue-chip PE firms had previously avoided investing in E-commerce but are now looking for opportunities in the sector.
  • India's start-up ecosystem is growing supported by favourable FDI policies, Government initiatives like Start-up India and Digital India, as well as rising internet penetration driven by market players like Reliance Jio.

Favourable Government Policies

  • In India 100 per cent FDI is permitted in B2B e-commerce,
  • As per new guidelines on FDI in e- commerce, 100 per cent FDI under automatic route is permitted in marketplace model of e-commerce

Internet Businesses Strive to Combine Physical, Emotional and Logical Elements into one Exceptional Customer Experience to Create a Long Term Value

Indian Ecommerce leads the chart

India has the fastest growing online retail market among top global economies. The Online retail market witnessed an annual CAGR of 53% for the period 2013-2017 according to the report published by Bain & Co.

Consumer Electronics leads in ecommerce sales

Consumer electronics segment in India has the largest penetration of 17% as compared to other categories

Conference Highlights

White Paper

9 golden rules of Customer Centricity: Decoding how customer behaviour has evolved over last decade and what's yet to come

Research Presentation

Why is world looking at India as a foremost destination for Internet retail business: Mirroring the global experience and adapting to Indian culture. 10 compelling stories which adapted to India's taste

Inaugural & Keynote

Re-imagining Internet Commerce in the era of millennial consumerism. How is internet impacting human life with the sudden surge of products & services?

CEOs Future Gazing

4G to 5G – New commerce horizons in retail, The true convergence of customer experience & commerce in the connected world

ICX Success Stories

Resetting the rules of traditional business” Path-breaking internet business ideas which changed human behaviour.

Scripting Artificial Antelligence (AI) in your business

The path to cognitive retail – applying AI to create experience across value chain

Re-imagining critical success factors that will drive growth in internet business

Driving growth through experience driven commerce

The New Rules of Success

Reinventing business models to adapt consumer demands – How will brands & retailers win customers leveraging technology

Balancing the physical & digital divide

How Augmented Reality can enhance customer experience and Drive Growth

O2O & Omnichannel

New ways to create a differentiated experience to build customer loyalty.

How to choose right technologies for your business

Engaging with right partners who will support you to drive your vision

Path to building a unicorn

Understand the role of an investor pre/during/ post-investment – Creating a working balance to build and incubate an idea