This hands-on workshop will provide valuable insights into various CX strategies, help you understand personas, and delve into the customer journey.

You will have the opportunity to analyze real-life case studies, participate in a mock customer research session, and engage in rich discussions with your peers. Our goal is to equip you with the tools and knowledge needed to create a customer-focused team that drives business success.

Workshop Module

  • Overview of the Amazon FBA product launch process
  • Conducting product research and validation
  • Defining product positioning and differentiation
  • Selecting product pricing and promotions
  • Conducting competitive analysis and developing a persuasive product description
  • Setting up Amazon PPC campaigns and advertising strategies
  • Analyzingroduct performance data and making necessary adjustments