Internet for Brick-n-Mortar Stores – Making Internet RELEVANT for STORES – Crafting the Internet Experience for Our Retail Stores

today19 December, 2022 1

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Internet can not only enable our digital footprint via the e-store, website or app where sales happen and brand gets built, but can also be a very valuable asset to increasing the Customer Experience and Fulfilment inside our stores.

 

A new way to look at Internet for Brick-n-Mortar:

 

  • Customer experience curated with Digital integration and power of Internet in our Stores
  • ‘Physical Meeting Points’ made effortless for the customer with integration of tech and digital:

– Wayfinding and In Store Navigation
– Digital Self-Service Kiosks in Stores
– Digital Signage and Engagement
– Range Experience and Exploration
– In Store Analytics and Computer Vision
– Collection Experience (Click & Collect)
– Returns & Waiting Experience
– Future Store Experience

Written by: ICS

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