Conference Schedule

Below you’ll find the schedule for ICS Dubai 2023. We’ll keep this page regularly updated with all new speakers and sessions, so be sure to keep checking in!



MAIN STAGE 09:00 AM - 09:50 AM welcome coffee and registrationWelcome coffee and registration
MAIN STAGE 09:50 AM - 10:00 AM welcome and introduction: to mena’s inaugural edition of internet commerce summitWelcome and Introduction: to MENA’s Inaugural edition of INTERNET COMMERCE SUMMIT Lee Clark
MAIN STAGE 10:00 AM - 10:20 AM digitization: way forward for mena retailDigitization: Way forward for MENA Retail research presentationRESEARCH PRESENTATION Tamanna Padhi
MAIN STAGE 10:20 AM - 10:30 AM accelerate digital transformation for your business and make the power of internet work with 3x efficiencyAccelerate Digital Transformation for Your Business and Make the Power of Internet Work With 3x Efficiency keynoteKEYNOTE Sudhakar Adapa
MAIN STAGE 10:30 AM - 11:30 AM the mena catalyst – accelerating the future of e-commerce through a new age of digital democracyTHE MENA CATALYST – Accelerating the Future of e-Commerce through a New Age of Digital Democracy inaugural sessionINAUGURAL SESSION Ben Trainor
MAIN STAGE 11:30 AM - 12:30 PM cxos conclave: mena’s ‘the internet way’: the opportunity, challenges, and success storiesCXOs Conclave: MENA’s ‘The Internet Way’: The Opportunity, Challenges, and Success Stories Piyush Chowhan
MAIN STAGE 12:40 PM - 01:00 PM from the moment of epiphany to building a responsible business: the story of f5 globalFrom the Moment of Epiphany to Building a Responsible Business: The Story of F5 Global fireside chatFIRESIDE CHAT
MAIN STAGE 01:00 PM - 01:45 PM networking luncheonNetworking Luncheon
Networking Mixer
MAIN STAGE 01:45 PM - 02:30 PM evolving to the next-generation of omnichannel retailingEvolving to the Next-Generation of Omnichannel Retailing internet for next-gen of omnichannelINTERNET FOR NEXT-GEN OF OMNICHANNEL Akshay Jayaprakasan
MAIN STAGE 02:30 PM - 03:15 PM making internet relevant for stores – crafting the internet experience for our retail storesMaking Internet RELEVANT for STORES – Crafting the Internet Experience for Our Retail Stores internet for brick-n-mortar storesINTERNET FOR BRICK-N-MORTAR STORES Sudhir Syal
MAIN STAGE 03:15 PM - 04:15 PM how internet can help scale new markets, reach international customers, and help establish on a global scaleHow Internet Can Help Scale New Markets, Reach International Customers, and Help Establish on a Global Scale expanding markets for growth - capturing a global sliceEXPANDING MARKETS FOR GROWTH - CAPTURING A GLOBAL SLICE Sudhakar Adapa
MAIN STAGE 04:15 PM - 04:30 PM networking over coffee / tea breakNetworking over Coffee / Tea Break
Networking Mixer
MAIN STAGE 04:30 PM - 04:50 PM matters of mind: leveraging the power of digital to democratise mental healthMatters of Mind: Leveraging the Power of Digital to Democratise Mental Health fireside chatFIRESIDE CHAT
MAIN STAGE 05:00 PM - 06:00 PM mena’s iconic entrepreneurs : lessons in creating a valuable business, and brands that have created a new identity for the middle eastMENA’s Iconic Entrepreneurs : Lessons in Creating a Valuable Business, and Brands That Have Created a New Identity for the Middle East the new-age entrepreneursTHE NEW-AGE ENTREPRENEURS Stevi Lowmass
stage closedStage Closed


WORKSHOP 11:00 AM - 01:00 PM from idea to launch: the amazon fba – product launch checklistFROM IDEA TO LAUNCH: THE AMAZON FBA – PRODUCT LAUNCH CHECKLIST workshopWORKSHOP
WORKSHOP 02:00 PM - 06:00 PM cx – strategy to executionCX – Strategy to Execution workshopWORKSHOP


MAIN STAGE 10:00 AM - 10:15 AM “traversing the metaverse world – setting the new world of engagement”“Traversing The Metaverse World – Setting The New World Of Engagement” keynote addressKEYNOTE ADDRESSmetaverse & web3METAVERSE & WEB3 Emanuel Erdem
MAIN STAGE 10:30 AM - 11:15 AM how to design the right ux for the digital centric and mobile-first customerHow To Design The Right UX For The Digital Centric And Mobile-First Customer mobile marketingMOBILE MARKETING Navin Joshua
MAIN STAGE 11:15 AM - 11:30 AM from e-commerce to v-commerce: exploring the future of virtual shopping experiencesFrom E-Commerce To V-Commerce: Exploring The Future Of Virtual Shopping Experiences keynote addressKEYNOTE ADDRESSmetaverse & web3METAVERSE & WEB3 Mirko Maccarrone
MAIN STAGE 11:30 AM - 12:30 PM the new age of banking and fintech – emergence of a digital world of financial servicesThe New Age of Banking and Fintech – Emergence of a Digital World of Financial Services financial servicesFINANCIAL SERVICESinternet in bankingINTERNET IN BANKING Frederik Bisbjerg
MAIN STAGE 12:30 PM - 01:30 PM curating the next level of customer experiencesCurating the Next Level of Customer Experiences cx journeyCX JOURNEY Amal Alameh
MAIN STAGE 01:30 PM - 02:15 PM networking luncheonNetworking Luncheon
Networking Mixer
MAIN STAGE 02:15 PM - 03:15 PM how to build your superior martech for the digital hyperexpansion eraHow To Build Your Superior MarTech for the Digital HyperExpansion Era martechMARTECH Ana Elisa Seixas
MAIN STAGE 03:15 PM - 04:30 PM how to ‘up’ the cool quotient with latest technologies and innovations ..How To ‘Up’ the Cool Quotient With Latest Technologies and Innovations .. building brands of tomorrowBUILDING BRANDS OF TOMORROWinternet for new-age experiencesINTERNET FOR NEW-AGE EXPERIENCES Anurima Das
MAIN STAGE 04:30 PM - 04:45 PM networking over coffee / tea breakNetworking over Coffee / Tea Break
Networking Mixer
MAIN STAGE 04:45 PM - 06:00 PM the leap club – internet powering the growth of the most admired ecommerce brandsTHE LEAP CLUB – Internet Powering the Growth of the Most Admired Ecommerce Brands Elli Kasbi
MAIN STAGE 06:00 PM - 07:00 PM cocktail receptionCocktail Reception
Networking Mixer
MAIN STAGE 07:30 PM - 08:30 PM launch of images me ecommerce yearbook 2023Launch of IMAGES ME Ecommerce Yearbook 2023


Awards 08:30 PM - 10:30 PM images me ecommerce awards 2023IMAGES ME eCommerce Awards 2023